Vendor Central Order Acknowledgment

Updated 1 month ago

  1. Open the Order Details page of the Vendor Central order. 
  2. Click Action Menu > Check Availability > Go
  3. On the next page, determine which items to ship to Vendor Central. (To make this easier, sort by OrderID, OrderSourceOrderID, or ProductID columns.) 
    1. To confirm some (or all) units of an item, enter the quantity to confirm in the Qty to Confirm box. You must also select the Ship/Delivery Date, which must fall between the "Must Ship/Deliver..." Window. 
      1. For vendors who ship Freight Prepaid to Amazon, this date should be the expected delivery date of the confirmed quantity. For vendors who ship Freight Collect to Amazon, this date should be the expected ship date of the confirmed quantity.  
    2. To backorder some (or all) units of an item, enter the quantity to backorder in the Qty to Backorder field. You must also select the BackOrder Date.
      1. For vendors who ship Freight Prepaid to Amazon, this date should be the expected delivery date of the confirmed quantity. For vendors who ship Freight Collect to Amazon, this date should be the expected ship date of the confirmed quantity.  
    3. To reject all units of an item - Qty to Refuse is automatically calculated as (Qty Ordered - Qty to Confirm - Qty to Backorder). If your Qty to Confirm and Qty to Backorder are set correctly, the remainder (if any) will be refused. 
  4. After acknowledging all items, click Save and Split Backorder button on the bottom. Note: If you haven't entered any backorder quantity, nothing will be split.
  5. Upload the Purchase Order Acknowledgement to Vendor Central: Go the Order Details page of the order you just confirmed and click Action Menu > Upload Order ACK Accept File (855) > Go
This process may be done in bulk for orders using the Manage Orders page's Check Availability option in its Action Menu. Currently, the acknowledgement of each order must be uploaded individually; the functionality of bulk-processing will be added.

IMPORTANT NOTES:

  1. You must complete all rows on the page before clicking Save. You cannot do some and not all. 
  2. Any backorder quantity will be split into a new order, so you can "ship" the confirmed quantity separate from the backorder quantity. 
  3. Do NOT upload the "Order Ack Accept File" from an order that was just split out of one of the originals (because of backorder quantity). You must upload the Order Ack Accept file from the original order.



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