Order Acknowledgment for Vendor Central

  1. Navigate to the order details page of the Vendor Central order. 
  2. Select Check Availability from the Action Menu and click Go
  3. On the next page, you must determine the items that you will be shipping to Vendor Central. You can sort by OrderID, OrderSourceOrderID, or ProductID to make this job easier for you. 
    1. To confirm some (or all) units of an item, enter the quantity to confirm in the "Qty to Confirm" textbox. You must also select the "Ship/Delivery Date", which must fall between the "Must Ship/Deliver..." Window. 
      • For vendors who ship Freight Prepaid to Amazon, this date should be the expected delivery date of the confirmed quantity. For vendors who ship Freight Collect to Amazon, this date should be the expected ship date of the confirmed quantity.  
    2. To backorder some (or all) units of an item, enter the quantity to backorder in the "Qty to Backorder" textbox. You must also select the "Backorder Date".
      • For vendors who ship Freight Prepaid to Amazon, this date should be the expected delivery date of the confirmed quantity. For vendors who ship Freight Collect to Amazon, this date should be the expected ship date of the confirmed quantity.  
    3. To reject all units of an item - The Qty to Refuse is automatically calculated as (Qty Ordered - Qty to Confirm - Qty to Backorder). If your Qty to Confirm and Qty to Backorder are set correctly, then the remainder (if any) will be Refused. 
  4. Once you have completed acknowledging all the items on the page, Press the Save and Split Backorder button on the bottom. (Note: If you haven't entered any backorder quantity, nothing will be split)
  5. You then must upload the Purchase Order Acknowledgement to Vendor Central. Go the order details page of the order that you just confirmed and Upload Order ACK Accept File (855) from the Action Menu. 
  6. This process can also be done for orders in bulk, via the "Check Availability" action on the Manage Orders page. (But as of now, the acknowledgement of each order must be uploaded individually. The functionality of doing it in bulk is being added)
IMPORTANT NOTES:
  1. Make sure to fill out all the rows on the page before pressing save. You cannot do some and not all. 
  2. Any backorder qty will be split into a new order, so that you can "ship" the confirmed quantity separate from the backorder qty. 
  3. Do NOT upload the "Order Ack Accept File" from an order that was just split out of one of the originals. (because of backorder quantity) You must upload the Order Ack Accept file from the original order.


How did we do?