Order Status Display

Updated 1 year ago

The information that appears in the Order Status panel on the Order Details page is controlled by the Company Settings:

To configure these settings:

  1. In the company, go to Settings > Order Status Display.
  2. Select your choices > Save.
This Help site is an excellent resource for many topics about orders and these statuses.

Note that the following order statuses are not settings-based, so if any one of these applies to an order, it will appear by default in the Order Status panel:

  • BlackListed
  • Fraud
  • GiftOrder
  • OrderSubType
  • DontCountInventory
  • OrderActionRequest
  • Shipping Require third party
  • Documents

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