Shopify Store Integration Overview

Updated 1 month ago

Please read first! This topic explains the Shopify store integration in Sellercloud's Delta interface. For instructions in Sellercloud's original interface, download this file.


Integration workflow

Integrating your Shopify store with Sellercloud comprises 3 short procedures:

  1. Configure the API to connect to your Shopify store.
  2. Required before going live: If you have listings on Shopify, import them into Sellercloud. 
  3. Set the defaults and enable automatic controls.

Follow the directions below to complete each of these required procedures.


Configuring the API to connect to your Shopify store

  1. Click Company Settings > Toolbox > Website > General.
  2. Click Edit to open the settings.
  3. In the Store Type dropdown field, choose Shopify > Save. You will return to this page later to set the defaults and controls.

    sellercloud website general settings shopify store type
  4. Click Toolbox > Website > Shopify General. This Toolbox item only appears if you selected an integrated website (for example, Shopify) in Step #2 !

    sellercloud shopify general settings
  5. Click Edit to open the settings.
  6. Copy the unique Shopify website URL from your Shopify admin portal's Domains page, and enter it into the Website URL field. Do NOT enter the suffix ".myshopify.com" - that is already provided after the field.
  7. Ensure that Enable Shopify Locations is checked > Save
  8. Click Action Menu > Get Token.
  9. Optional: Select Enable Fraud Check to pull in Shopify's order Risk Analysis and place flagged orders on hold. Creating a saved search is recommended for such orders; showing these orders on your dashboard lets you easily monitor and manage these orders.
  10. Click Save.
  11. About Shopify locations, proceed as follows:
    1. If you have Shopify locations - Map them to your Sellercloud warehouses.
    2. If you do not have Shopify locations - Learn more here and then create them in Shopify (following their instructions).


Import Shopify listings to Sellercloud

Before going live! If you have products on Shopify, you must import these listings into Sellercloud. Why? Shopify's WebsiteProductIDVariantID must be applied to a product in Sellercloud for it to sync the inventory and price with Shopify. (When posting a new product, Sellercloud will make an API call for the "Variant ID.")

  1. Click Toolbox > Website > Shopify General.
  2. Click Action Menu > Download Listings.

    sellercloud shopify download listings

  3. Select a date range when the products were created on Shopify > click Download Listings.

    This produces a queued job that exports a file of all current Shopify listings with their variant IDs. Click on the job number to open the Job Details page where you monitor the job and ensure its successful completion.

    sellercloud shopify download listings date range

    sellercloud shopify download listings
  4. When the job is done, click the .xlsx file on the Job Details page to download it to your device.
  5. Click Catalog > Import Product Info > Import Info via Plugin/Profile.
  6. In the Select Plugin field > choose Shopify Product Import, then click the file icon to find and select the downloaded file of Shopify listings.
If you do not see the Shopify Product Import plugin, contact Sellercloud Support to place it on your server.
  1. Click Import Products Info.

    sellercloud import shopify listings
    This creates a queued job; click on the job number to monitor it for successful completion.


Setting the defaults and automatic controls
  1. Click Toolbox > Website > General.
  2. Click Edit to open and choose the settings > Save:

    sellercloud shopify settings
  • Website General Settings:
  • Options:
    • Enable Order Download Limit - Select if there are existing shipped orders in Shopify, and to prevent orders before that date from downloading into Sellercloud, choose an Order Download Limit Date
    • Select Allow Order Download and Allow Tracking Upload
    • Allow New Product Upload - Select this to post new products
    • Allow Inventory Upload - Select when you are ready to have Sellercloud control your inventory on Shopify. Be aware that products that are not Shopify-enabled will be updated with a quantity of zero!


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