Managing Channel Payments
The Manage Channel Payments page lets you:
- See all channel payments added/applied to channel invoices
- Search for specific channel payments using the provided filters
- Click each channel Payment ID to open its Payment Details (to see payment history and/or apply it to channel invoices)
To access this page, click Customers > Channel Customers > Manage Channel Payments.
Take a look at a sample list of channel payments:
The table below describes each of these filters, and the sortable grid columns with your filtered search results:
Find channel payments for a specific company.
Find channel payments from a specific channel customer.
Only channels that are enabled for the selected company will appear in this list; however, Local Store and Wholesale always appear for a selected company because you can have orders for those channels without enabling them in SellerCloud.
Date From and To
Find channel payments by a specific range of dates when the payment was added to SellerCloud.
Find channel payments by specific payment type.
Find a single channel payment by its reference number (this is the optional reference to the payment method; for example, check number if paid by check, etc.).
Find a channel payment by a specific payment amount.
Auto-created number for the channel payment.
Date the channel payment was added to SellerCloud.
Type of channel payment.
Channel payment reference number.
Payment amount added.
The channel payment's amount that is currently available to apply to open invoices.
Note: When showing channel payments from Groupon, this is the open balance calculation:
Payment Amount - (Total Paid - Total Chargebacks)