Email Placeholders

Placeholders can be placed in email templates. The full table of placeholders can be accessed from the menu bar. Hover your mouse over the middle of the bottom row until you see Insert Code Snippet, and click on the arrow.

  • #?ShipToAddress?#
  • #?VendorName?#
  • #?OrderItemsDetails?#
  • #?OrderID?# - Populates with the related order referenced in the PO

  • #?OrderSourceOrderId?# - Will populate the order number from the channel it was bought. For example, an Amazon order number will look something like this 123-456789-101234. However, for eBay orders use the  placeholder #?eBaySellingManagerSalesRecordNumber?#
  • #?OrderNumber?# - will populate the SellerCloud order number.
  • #?FirstName?# - will populate the customer first name.
  • #?LastName?# Will populate the  customer last name.
  • #?ShippingCarrier?# - will populate the shipping carrier selected when sending tracking information.
  • #?TaxExempt?# - Will populate if the customer is a Tax exempt customer. By stating true or false.
  • #?OrderSourceProduct?# - will populate the value of the product ordered as found on the order source. For an Amazon order, it will populate the ASIN and for eBay it will display the eBay Item ID. This can also be used as part of a hyperlink, for example:
      • http://www.amazon.com/review/create-review/ref=cm_cr_dp_wr_but_right?ie=UTF8&nodeID=172282&asin=#?OrderSourceProduct?#
      • http://www.ebay.com/itm/#?OrderSourceProduct?#
  • #?ShippingAddressHtml?# - Will populate the ship to address on the order including the Name and telephone number.
  • #?ShippingServiceSelected?# - When creating a invoice this will populate the shipping method selected when creating the order.
  • #?TrackingNumber?# - Will populate the tracking number.
  • #?TrackingURL?#  - will populate with a link to the carrier page for tracking.
  • #?ShippedOn?# - Will populate the ship date the item was shipped.
  • #?OrderItemsDetails?# - This will populate the item(s) in the order in full detail. Details include Item name, Subtotal, Shipping Charges, and Tax.
  • #?OrderItemsDetails2?# - Will display the item name centered and the subtotal only. Will not include shipping charges and tax.
  • #?SubTotal?# - Cost of item customer was charged
  • #?TaxTotal?# - Cost of tax customer was charged
  • #?ShippingTotal?# - Total shipping cost charged to the customer.
  • #?OrderDiscountTotal?# - Total of discounts
  • #?GrandTotal?# - Total cost of order
  • #?TotalPaid?# - Amount of the order payment, corresponds to the order total for marketplace orders.
  • #?UserName?# - will populate the user's email address.
  • #?PurchaseOrderID?# - Populates with PO number associated with order.
  • #?StatusDetailsHtml?# - Populates with customer service notes. Uses the same formatting as was written in notes, i.e. line breaks.
  •  #?StatusDetails?# - Populates with customer service notes. Ignores formatting in notes.
  • #?Instructions?# - Populates with customer's instructions on order.
  • #?TimeOfOrder?# - The actual date order was placed on the channel.
  • #?AmazonOrderProductReviewURL?# - links to an Amazon product review page for ordered items.
  • #?AmazonOrderFeedbackURL?# - links to an Amazon order feedback page for order.
  • #?OrderItemsDetailsIncludeImage?# - Order details with Image included (based on client setting Show product images on Order Detail page
  • #?OrderItemsDetailsBackOrder?# - Back Order details. (Includes: Item Name,  Qty Ordered,  Qty BackOrder,  Price Shipping, Charges,  Tax Total)
  • #?RMANumber?# - This will  populate the RMA number.
  • #?RMAItemsDetail?# - Will populate the RMA item Details.

WebSite

  • #?FromName? - When given the option on your site to send a email to a friend this will poulate the from name.
  • #?Message?# - When given the option on your site to send a email to a friend this will poulate the message the customer created.
  • #?ProductURL?# - When given the option on your site to send a email to a friend this will poulate the product url.

General

  • #?FooterInfoCompany?# - will pull company profile from Company Settings page. Can be used as signature in email. 
  • #?CurrentTimeStamp?# - will display the current date when sending the email.

Custom Columns

  • Placeholders can reference custom columns for email templates. For example, insert #?COLOR?# to pull product data from custom column COLOR.



How did we do?