You can assign users to roles that allow or restrict specific actions in SellerCloud.
Please read these 2 warnings!
Hide Costs From Employees - Hides all cost-related information from employees who do not have the Client Admin role
Protect Site Cost - Hides SiteCost from employees and disallows editing by users unless they have the Client Admin role
Roles are configured in Employees > Select Employee > Security> Roles.
The table below defines each of these roles:
Allows user to check "Amazon Restricted" box on the Amazon Properties page.
Apply Discount on Order
Allows user to put discount on a sales order.
Allows user to approve POs.
Cancel Exported Order
Allows user to cancel orders exported orders. Order Admin does not include this functionality, and this must be added if canceling exported orders is needed.
Inherits all security roles and abilities, assigned or not; the only user that can change Client Settings.
Allows user to create RMAs.
Makes user a customer to appear under the Customer tab.
Allows user to set DropShip status as Dropship.
No longer in use.
Allows user to edit prices in PO. Users cannot edit POs at all unless they have this role or are a Client Admin.
Allows user to change the purchaser set on an item.
Allows user access to 'My Messages' page.
Allows user to see full inventory movement.
Login Never Expires
Login expiry is set to 5 years from the time it is set.
Allows user full access to all functions related to orders (ship orders, merge orders, manage RMA, refund, update tracking, create/import, and create picklist).
Note: This role does not allow the user to cancel an order! The role Order Cancel is needed.
Allows user to cancel orders.
Allows user full access to place orders, refund orders, cancel orders, and change other order statuses for all channels.
Order Controller Local
Allows user full access to place orders, refund orders, cancel orders, and change other order statuses for local store orders.
Allows user to create local store orders.
Hides the 'Sold to' address from the user; the Client Setting Do not show Bill to Address to Order Shipper Role must be enabled.
Order Total display
Allows user to view "grand total" column on the Manage Orders page if the Client Setting Show Order Total to Order Total display role only is enabled.
Orders Mass Emailer
Allows user to send mass emails from the Manage Orders page if enabled to "send email" setting from security settings of user.
Gives user full access over employees and their settings.
Physical Inventory Manager
Allows user to change physical inventory.
PO Over Receive
Allows user to over-receive a PO if the Client Setting Allow to Over Receive PO is enabled.
Allows users to edit prices in POs.
Allows user to edit all prices of product, even if the Client Setting is set to protect site cost, and is the only user aside from the Client Admin who can edit sell below cost.
Allows user to edit site cost even if the Client Setting protects site cost, cannot edit sell below cost.
Gives user full access over products and their properties.
Product Create Restrict
Restricts non-admin user from creating products individually or in bulk.
Product Kit Creator
Allows user to add items to a kit.
Product Shadow Creator
Allows user to create shadow relationships or shadow products.
Allows user to issue refunds.
Allows user access to the Reports tab; to be used in conjunction with Report User.
allows user the ability to pull reports; to be used in conjunction with Report Admin
Restrict Edit Product Weight
Restricts user from editing the product weight and dimensions.
Restrict FBA Shipments per Buyer
Restricts non-admin user from accessing any FBA shipments containing product(s) for which they are not set as the buyer.
Restrict Inventory Access
Restricts non-admin user from seeing any product where they are not set as the buyer.
Restrict Listing Product
Restricts non-admin user from listing products on any channel.
Restrict Order per Buyer
Restricts non-admin user from accessing orders containing product(s) for which they are not set as the buyer.
Restrict PO per Buyer
Restricts non-admin user from accessing POs containing product(s) they are not set as the buyer.
Restrict Price/Qty Edit
Restricts non-admin user from editing price or inventory on a product in the SellerCloud interface.
Restrict Product Edit
Restricts non-admin user from editing product data in the SellerCloud interface.
Allows user to receive RMAs.
Salesman Cost Edit
Allows user to edit salesman cost on a product level (when using Client Setting Allow free edit Salesman Cost instead of Enable Salesman Cost).
Salesman Cost View
Allows user to see Salesman Cost at the product level.
Allows user to execute or change scheduled tasks.
Allows user access to the Settings tab.
Show Adjusted Shipping Price
Shows user adjusted shipping price if one is set for an order in place of the actual price.
SKUStack Device Manager
Allows user to add skustack devices.
Split SKU Detail
Allows user to go into POs from the Split SKU page and see their details.
Split SKU List
Allows user to only see the search page of the Split SKU page.
Allows user to see full list of vendors.
Allows user to search and view POs.
Web Services Access
Allows users to make webservice calls. May only be in use for older versions.
WholeSale Customer Handler
Allows user to edit wholesale customer credit limits