User Roles

Updated 1 week ago

You can assign users to roles that allow or restrict specific actions in SellerCloud. 

Please read these 2 warnings!

Company Settings that may contain credentials for different SellerCloud integrations are only available for users with the Client Admin role.  These users have access to the entire system with no restrictions.
The following Client Settings affect the permissions set by the user roles in the table below:
Hide Costs From Employees - Hides all cost-related information from employees who do not have the Client Admin role
Protect Site Cost - Hides SiteCost from employees and disallows editing by users unless they have the Client Admin role

 Roles are configured in Employees > Select Employee > Security> Roles.

The table below defines each of these roles:

ROLE

DESCRIPTION

Amazon Admin

Allows user to check "Amazon Restricted" box on the Amazon Properties page.

Apply Discount on Order

Allows user to put discount on a sales order.

Approve PO

Allows user to approve POs.

Cancel Exported Order

Allows user to cancel orders exported orders. Order Admin does not include this functionality, and this must be added if canceling exported orders is needed.

Client Admin

Inherits all security roles and abilities, assigned or not; the only user that can change Client Settings.

Create RMA

Allows user to create RMAs.

Customer

Makes user a customer to appear under the Customer tab.

Dropship Manager

Allows user to set DropShip status as Dropship.

eBay Merchant

No longer in use.

Edit PO

Allows user to edit prices in PO. Users cannot edit POs at all unless they have this role or are a Client Admin.

Edit Purchaser

Allows user to change the purchaser set on an item.

Employee

Allows user access to 'My Messages' page.

Inventory Manager

Allows user to see full inventory movement.

Login Never Expires

Login expiry is set to 5 years from the time it is set.

Order Admin

Allows user full access to all functions related to orders (ship orders, merge orders, manage RMA, refund, update tracking, create/import, and create picklist).

Note: This role does not allow the user to cancel an order! The role Order Cancel is needed. 

Order Cancel

Allows user to cancel orders.

Order Controller

Allows user full access to place orders, refund orders, cancel orders, and change other order statuses for all channels.

Order Controller Local

Allows user full access to place orders, refund orders, cancel orders, and change other order statuses for local store orders.

Order Creator

Allows user to create local store orders.

Order Shipper

Hides the 'Sold to' address from the user; the Client Setting Do not show Bill to Address to Order Shipper Role must be enabled.

Order Total display

Allows user to view "grand total" column on the Manage Orders page if the Client Setting Show Order Total to Order Total display role only is enabled.

Orders Mass Emailer

Allows user to send mass emails from the Manage Orders page if enabled to "send email" setting from security settings of user.

People Admin

Gives user full access over employees and their settings.

Physical Inventory Manager

Allows user to change physical inventory.

PO Over Receive

Allows user to over-receive a PO if the Client Setting Allow to Over Receive PO is enabled.

PO Prices

Allows users to edit prices in POs.

Pricing Admin

Allows user to edit all prices of product, even if the Client Setting is set to protect site cost, and is the only user aside from the Client Admin who can edit sell below cost.

Pricing Manager

Allows user to edit site cost even if the Client Setting protects site cost, cannot edit sell below cost.

Product Admin

Gives user full access over products and their properties.

Product Create Restrict

Restricts non-admin user from creating products individually or in bulk.

Product Kit Creator

Allows user to add items to a kit.

Product Shadow Creator

Allows user to create shadow relationships or shadow products.

Refund Handler

Allows user to issue refunds.

Report Admin

Allows user access to the Reports tab; to be used in conjunction with Report User.

Report Users

allows user the ability to pull reports; to be used in conjunction with Report Admin

Restrict Edit Product Weight

Restricts user from editing the product weight and dimensions.

Restrict FBA Shipments per Buyer

Restricts non-admin user from accessing any FBA shipments containing product(s) for which they are not set as the buyer.

Restrict Inventory Access

Restricts non-admin user from seeing any product where they are not set as the buyer.

Restrict Listing Product

Restricts non-admin user from listing products on any channel.

Restrict Order per Buyer

Restricts non-admin user from accessing orders containing product(s) for which they are not set as the buyer.

Restrict PO per Buyer

Restricts non-admin user from accessing POs containing product(s) they are not set as the buyer.

Restrict Price/Qty Edit

Restricts non-admin user from editing price or inventory on a product in the SellerCloud interface.

Restrict Product Edit

Restricts non-admin user from editing product data in the SellerCloud interface.

RMA Receive

Allows user to receive RMAs.

Salesman Cost Edit

Allows user to edit salesman cost on a product level (when using Client Setting Allow free edit Salesman Cost instead of Enable Salesman Cost).

Salesman Cost View

Allows user to see Salesman Cost at the product level.

Scheduled Tasks

Allows user to execute or change scheduled tasks.

Settings Admin

Allows user access to the Settings tab.

Show Adjusted Shipping Price

Shows user adjusted shipping price if one is set for an order in place of the actual price.

SKUStack Device Manager

Allows user to add skustack devices.

Split SKU Detail

Allows user to go into POs from the Split SKU page and see their details.

Split SKU List

Allows user to only see the search page of the Split SKU page.

Vendor Manager

Allows user to see full list of vendors.

View PO

Allows user to search and view POs.

Web Services Access

Allows users to make webservice calls. May only be in use for older versions.

WholeSale Customer Handler

Allows user to edit wholesale customer credit limits


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