Magento Orders Overview

Magento orders will download automatically into SellerCloud.
  • Read here about Magento order status.
  • Bundled Items (Magento kits) will download with only the kit components on the order. 
  • Magento orders will download with gift messages placed on the order.  Invoices can be set to print out with gift messages.
  • Magento Coupon codes/Promo codes will download with the order. The code will be visible on the order notes. The code will also be entered into the database for use with customized exports.

Cancel Magento Order

Magento orders can be canceled using the action Cancel Order on the order detail page action menu.

Refund Magento Orders

Use the action Issue Refund on the order detail page action menu.
Please Note: Offline payments can not be refunded. There are some instances where Magento does not allow for refunding. 

How did we do?