Magento Orders Overview
- Read here about Magento order status.
- Bundled Items (Magento kits) will download with only the kit components on the order.
- Magento orders will download with gift messages placed on the order. Invoices can be set to print out with gift messages.
- Magento Coupon codes/Promo codes will download with the order. The code will be visible on the order notes. The code will also be entered into the database for use with customized exports.
Cancel Magento Order
Refund Magento OrdersUse the action Issue Refund on the order detail page action menu.
Magento Pending Orders
This feature can help you to prevent overselling on Magento. Since the orders are being sent to SellerCloud after they are authorized by Magento, there might be a slight delay between the customer ordering and the creation of the order in our platform. If you enable the Client Setting Magento: Enable Pending Orders - SellerCloud will reserve the quantities for the order before it actually gets created.