Groupon Marketplace Order Management

Updated 2 years ago

Automatic Groupon Marketplace Order Download and Tracking Upload

  1. Navigate to Groupon Marketplace Settings. These settings are per-company based.
  2. Enable setting Enable Order Download (850) and Enable Order Functional Acknowledgement (997)
  3. Enable setting Enable Order Fulfillment Upload (856)

Cancelling a Groupon Marketplace Order

Order cancellation will need to be done directly on Commerce Hub. After cancelling there make sure to set the order status as "Cancelled" in SellerCloud - Manage Inventory > Select Order > Set as Cancelled on action menu. Press Go.

Groupon Stores Shipping Method Mapping

Groupon Stores will send a required Shipping Method in a code form which must be mapped in SellerCloud. Unlike most other channels, mapping must be configured for incoming orders and outgoing shipping notifications. This is because the incoming code differs from the outgoing code.  See attached document for code mapping instructions.

Groupon Marketplace Ship Codes

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