By merging multiple orders into one order, you can save often save on shipping costs. The most common scenario is when the same customer ordered twice.
- Select the orders you want to merge on Manage Orders page.
- Click Merge Orders on the Action menu.
Note: Orders with different UserID's (email address) will not merge. Orders with different Ship To addresses will not merge - the job will skip those orders.Note: You can only merge Local, Wholesale, or Website orders. Most channel orders cannot be merged because they have order specific information, like the OrderSourceID that is necessary for updating the order on the channel, that will get lost in the merge. eBay orders, however, can be merged and shipping confirmation will be updated for all items.
You can also enable a client setting to auto merge eBay orders when the buyer pays with a combined payment.