CS-Cart Orders

Updated 2 years ago

CS-Cart Order download automatically in to SellerCloud. Once shipped, tracking will upload to CS-Cart automatically. 
This automation is controlled by  the Website Settings:
  • Allow Order Download
  • Allow Tracking Upload

Cancelling and Refunding CS-Cart Orders

Order that are not yet shipped can be cancelled from the order detail page - Cancel/Issue Refund on the action menu.
Order that have been shipped can be refunded from the order detail page  - Cancel/Issue Refund on the action menu. If  the Item is being returned, you may want to create an RMA. You can generate the refund form the RMA page.

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