Sales Rep Assigned Email Template

Updated 2 years ago

Orders can be assigned to sales representatives. This is typically done when there is an issue with the order. On the Edit Order page, you can select a user from the Sales Rep dropdown. You can add a customer service note to the order for the rep to review. 
Using the template below, the sales rep will receive an email informing them that they have been assigned to the order. 
Select the template on the SalesRepAsssigned email template assignment.

Hi #?FirstName?# #?LastName?#
This is a formal notice to let you know that Order #?OrderNumber?# has been assigned to you.
Take a look at the order at #?OrderViewURL?#
You were assigned by #?SalesRepAssignedBy?#
OrderSourceOrderID = #?OrderSourceOrderId?#

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