Final Sale Orders

Updated 2 years ago

While merchants typically allow returns and will refund customers, sometimes it is necessary to not allow, like when running a certain promotions. In this case it's helpful to be able to prevent a refund or RMA from be generated. 
SellerCloud allows you to disallow refunds and returns on an order-by-order basis.

  1. On the order detail page, apply the action Do Not Allow RMA (Final Sale) to mark the order as a final sale. 
  2. Applying this action will remove the actions to create an RMA or to issue a refund.
  3. Conversely, apply the action Allow RMA (Non Final Sale).

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