You can replace SKUs in multiple orders in bulk with a file upload.
- On the order detail page, select Edit Order from the Action Menu.
- In the SKU field enter a new SKU or use the search tool to search for the new SKU.
- Save the order.
Multiple Orders in Bulk
You can bulk replace SKUs on multiple orders with a file upload.
- Navigate Orders > Bulk Replace Order SKU.
- Download the template.
- Populate the columns with the order ID, Original SKU and New SKU. OrderItemID is not required.
- Save file and upload.
There is a separate feature called Replacement Products, which allows you to set up replacements that will be accepted by Scan and Ship without having to actually change the SKU on the order.