View Label API Requests and Responses

Updated 2 years ago

After printing a label, you can view the actual xml document sent through the API, as well as the response from the carrier.
  1. Navigate Help > Output File Locations. Select the carrier, i.e. USPS Web Services
  2. Windows Explorer windows will open:  "USPS-Out", and "USPS Save".
  3. The "Save" files are the label request files. The files are named with the order number. The file contains all information related to the label that was requested.
  4. The "Out" files are the response from the carrier and contains success or error messages.

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