Invoice Settings

Updated 2 years ago

Invoices, or packing slips, can be configured and printed out from SellerCloud in PDF format. SellerCloud provides a standard invoice with many options to display or hide product and order information. Additionally, customized invoices can be created by SellerCloud developers (customizations are subject to additional charges). Customized plugins can be created with your own branding, and separate invoices can be used for wholesale orders. 
Invoices are company specific, so you can create separate invoices for every company. You can also configure separate invoices per channel. See below. 

PDF Invoices are configured in SellerCloud even when printing invoices from ShipBridge. However, 4x6 labels (thermal printer) are configured in ShipBridge under the Invoice tab.

Configuring Invoices

  1. Navigate Company Settings > Toolbox > Invoice Settings
  2. Select the invoice type from the dropdown. By default it will be "Standard".
  3. If Standard is used, enable the options as desired to display or hide information.
Please Note: Wholesale channel order invoices will always display prices even when Show Prices and $ total is unchecked. To hide the price on wholesale channel invoices, enable client setting Allow to hide prices on WholeSale order Invoice. Then uncheck the Show Prices and $ total setting.
Tip: The setting Print Invoice Printed Count will help you keep count how many times an order invoice has been printed. The count will show right under the date and time.

Wholesale Invoices

  • A general invoice can be created that will print for all wholesale order. When placed on your server it will display in the Wholesale Invoice Type dropdown. Select the invoice type and save.
  • Individual invoices per wholesale customer can be configured as well. When placed on your server it can be located by navigating Customer > Search and Select Customer > General page. Select the plugin from the Order PDF Invoice Plugin dropdown.

Per Channel Invoices

Plugins can be selected separately for each channel.
  1. Enable client setting Enable Per Channel Based PDF Invoices
  2. On the invoice settings page, press the Per-Channel Preferences.
  3. Locate the channel, select Plugin in the Invoice Type dropdown and select the plugin. 

Fulfillment Channel Invoices

When selling on fulfillment channels like Choxi, Wayfair, Overstock, and SmartBargain, the packing slip will automatically print out compliant with the channels specifications (i.e. logo, format) respectively for each channel. If the Per channel invoices is enabled (see above) then complete the following steps:
  1. On the invoice settings page, press the Per-Channel Preferences.
  2. Locate the channel, select Channel specific from the Invoice Type dropdown. 
Invoices can be printed from the Manage Orders page and from the Order Detail page by selecting Print Invoice to PDF in the action menu.
PDF invoices can be printed from ShipBridge when shipping the order or pre-printed before shipping the order. 

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