- Navigate to Buy.com Settings. These settings are per-company based.
- Enable setting Enable Order Download. Orders download approximately every 30 minutes.
- Enable Setting Enable Order Fulfillment Upload. Tracking and Ship Date will automatically be sent to update the order status on Buy.com.
Sales Tax on Buy.com Orders
Buy.com's tax collection policy states "Rakuten.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Massachusetts and any other states or localities that it deems is required."
By default, the entire customer's payment including the taxed amount will come in on the order. The taxed amount will also show on the order. However, since Buy.com is located in California, they will will take care of the tax remittance to the state of California themselves. If you wish, you can enable a Buy.com setting to ignore tax on California orders.
Cancel a Buy.com Order