Order Payment Refunded Email Template

Updated 3 months ago

An email can be generated automatically and sent to a customer when their order has been refunded: 

  1. Select Enable Order payment refund emails in the Client Settings.
  2. Create a template; see sample below.
  3. Select template on OrderPaymentRefunded email template assignment. The email will be sent to the customer and anyone copied on the template.

Hi #?FirstName?# #?LastName?#

Your order has been refunded.

Order#: #?OrderNumber?#

Items: #?OrderItemsDetails?#

Refund Amount: #?TotalRefunded?#


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