Manage Order Page

Updated 1 month ago

When an order appears it will be displayed with order number, date of order and customer. Icons will appear that show order information. Hovering over the icons will reveal it representation. Information includes order origination, order status, payment status, shipping status, whether the order is confirmed, if the address was verified, whether its being drop-shipped from the vendor, whether it's a rush order, if destination is domestic or international, carrier selection, and notes. The notes can be accessed by clicking on the note icon.

Checking the box the the left of the order will select that order. Checking the box on the very top line will select all item on the page. Checking the “Select all Pages” box will select all orders displayed on all pages up to the maximum allowed records.

After selecting your order you can apply actions by selecting an action from the Action Menu.

View and search orders

Orders can be viewed by clicking on the Orders tab. Click the Search button to display all orders. You can filter your search results as well. Click on the Advanced Search tab to filter a search by many more variables.

  • Location Note Filter on Manage Orders  - Orders can be filtered by item location note. By default, the system will search for a matching location note of the most expensive item in the order. To enable the filter to search for matching locations of all items in the order, turn off client setting "Enable Expensive Order Item Location based search".

Save an order search for future use by selecting Save Search As from the action menu after selecting filters or after selecting and searching.  For example, to save a search for today's orders, open the Advanced Search tab and select Today  from the Order Date Range filter. Now click Save Search As on the Action menu and give the search. Access your saved searches from the drop-down menu on the Manage Orders page. You also have the option of saving your searches to the dashboard for easier access. 

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