Channel-Specific Images

Updated 1 month ago

The channel-specific images feature lets you send different images as the primary image or other image per channel. This feature is available for images that have a background, but you want to use them as your main description images.

Certain channels, such as Amazon, require images with a white background (or no background), so you can use this feature to send a compliant image to Amazon and send your image with a background to another channel.

This feature is available for the following channels: 

  • Amazon
  • Sears
  • Walmart Marketplace
  • Website
  • Magento

Adding channel-specific images

  1. Enable the Client Setting Enable Channel Specific Product Images.
  2. Click the Image Manager. Load your images if they are not already there. Read how to here.
  3. Click Manage Channel Specific Images. This page loads all the images with their size information.
  4. Check the Primary box of the image you want to send as the Main Description Image.
  5. Check the Other Image or Thumbnail box to send images as supplemental.
  6. Update the product on the channel.

Adding channel-specific images in bulk

You can add or update channel images in bulk with a file import:  

  1. Click Inventory > Import Product Info > Import Product Images Info,
  2. Download the template for channel-specific images. 
  3. Populate these columns:
  • ProductID

  • ImageID - The ID of an image already uploaded in SellerCloud. To obtain the ID, open the image in SellerCloud and copy the last several numbers of the image's URL. Note: If you are uploading a new image that is not yet in SellerCloud, leave this column blank and populate the ImageURL column instead.

  • Channel - Name of the channel for the image.

  • IsPrimary - Sets the image as Primary, and will be used for the Description. Expected value = TRUE to set or FALSE to update primary status.

  • IsAlternate - Sets the image as an alternate, and will be used as the thumbnail image on the channel. Expected value = TRUE to set or FALSE to update alternate status.

  • ImageURL - If you are uploading an image to SellerCloud for the first time, use this column instead of the ImageID column. This will upload the image and also set it as channel-specific.

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