Amazon Settlements

Typically, Amazon will settle accounts every 14 days. When settlement is complete, a settlement report is posted and Amazon initiates a transfer to the merchant's bank account. The settlement report details all the order payments and deductions for orders in that settlement.

Merchant Fulfilled (MFN), Amazon Fulfilled (AFN), and Multi-Channel Fulfillment (non-Amazon) orders are all included in one settlement report. Orders are labeled by their abbreviations.

SellerCloud will query Amazon for the new report, and when available, SellerCloud pulls in the new report. The deductions in the file - commissions, fees, etc. - will be applied to update P&L on the orders.

Orders that are not included in a settlement will not have commission or fees applied. Those P&L items will show as N/A.
There are times when Amazon will not include every order in the 14-day period in the new settlement. It may take up to several cycles to settle all orders.


  • The actual report file is available in Amazon Settings > Reports as the Settlement V2 Data Flat File report.

  • On the order's P&L tab, click the Amazon arrow to open a settlement window to see itemized payments and charges. Also, hovering over the Shipping Cost value will show a breakdown of shipping costs.

  • To view a summary and details of the entire settlement report:
    1. Navigate Company Settings > Toolbox > Settlements > Settlements. 
    2. Select Amazon as the channel. Select filters if applicable and press Search. Settlements will display in a grid with Start Date, End Date, Deposit Date and Deposit Amount. 
    3. Press on an Amazon Settlement ID. The settlement summary will display, as well as the settlement details in full. The summary summarizes all the fees in the settlement based on "fee type". 

Understanding Amazon Settlement Data

Settlement data is categorized by 4 types:

  • Transaction type - Typically, this is either Order or Refund, but there are many other types.

  • Shipment Fee Type - Shipping-related fees charged to the merchant. For example, "FBA Transportation Fee" for orders shipped by FBA (Multi-Channel Fulfillment).

  • Price Type - Payment exchanges between the buyer and Amazon. 
    • Credits to the merchant account, such as "Principal" and "Shipping" paid by the customer.
    • Debits to the merchant account to credit back the customer, such as Goodwill charges.

  • Item Related Fee Type - Payment exchanges between Amazon and the seller:
    • Debits to the merchant account, such as commissions and FBA fees.
    • Credits to the merchant account, such as Refund Commission.


Amazon Payments and Credits

 Principal 

 Customer payment for base sale price.

 Tax

 Tax paid on principal.

Shipping

 Customer payment for shipping charges.

 Gift Wrap

 Payment for optional accessory.

 Gift Wrap Tax

 

 Restocking Fee 

 Percentage of the item's price, depending on the type of item and the condition in which it is returned.


Amazon Fees and Debits

 Commission  

Percentage of payments Amazon deducts as a referral fee for the sale. Commissions for item price, gift wrap,and other accessories. Check this article for more information.

 Shipping HB

 Shipping holdback, commission on shipping payments.

 FBAPerOrderFulfillmentFee

 Order handling per order.

 FBAPerUnitFulfillmentFee

 Pick & Pack per unit.

 FBAWeightBasedFee

 Weight Handling.

 FBATransportationFee

 Shipping charges incurred for using Amazon's UPS shipping account to send inventory to the Amazon Fulfillment Center. This fee is entered under the Shipment Fee Type column.

 Shipping Chargeback

 For FBA orders. Amazon credits your account with the customer's payment for shipping. The credit is then reversed with the shipping chargeback.

 Gift Wrap Chargeback

 For FBA orders. Amazon credits your account with the customer's payment for gift wrapping. The credit is then reversed with the Gift wrap chargeback.

Restocking Fee Chargeback

 For FBA orders. Amazon credits your account with the customer's payment of the Restocking fee. The credit is then reversed with the restocking fee chargeback.

 Goodwill

 Compensation that Amazon pays to dissatisfied customer. This charge is debited from the Price Type column.



How did we do?