SellerCloud offers customer support via phone, email and tickets. Most cases are resolved within 24 hours. Any enhancement requests may take up to a few days depending on the difficulty of the task.
For all support related questions, please contact support by submitting a ticket to https://support.sellercloud.com/Login.aspx. If you are not registered, you can register at https://support.sellercloud.com/Registration.aspx, after that you can log in at https://support.sellercloud.com/Login.aspx.
You can call SellerCloud Support directly at (888)3156652 (1) during work hours. Our Support Representatives can assist you remotely in solving urgent issues.
A dedicated Support Representative can be assigned to your company. This way you can make sure you have a contact in SellerCloud that is aware of your current integration and issues and can assist you faster in resolving them. More info about Premium Support can be found here: https://www.sellercloud.com/premium-support.