Mapping Shopify Locations to Warehouses in SellerCloud
As of February 2019, Shopify requires that tracking and inventory updates include a location ID. Shopify Locations can be set up within the Shopify site and the IDs are then imported into SellerCloud.
Once integrated with SellerCloud, you will need to map each location to a warehouse in SellerCloud to prevent errors when updating inventory or tracking. Locations should be mapped 1:1 with your sellable warehouses in SellerCloud. If this is not done properly, Shopify may reject inventory updates and tracking updates.
You should be sure your server is updated on or after February 13, 2019 and then remove any mapping in Channel Warehouse Mapping so that the full available inventory from all warehouses is send for the location.
To map the locations to your SellerCloud warehouses, please follow these steps.
- Navigate to Settings > company > Toolbox > Channel Warehouse Mapping to use the Channel Warehouse Mapping tool.
- Choose "Website" from the channel dropdown.
- The "Local Warehouse" column will show all warehouses in SellerCloud. The dropdown under "Channel Warehouse Code" will include any locations imported from Shopify.
- Be sure to map all locations to SellerCloud warehouses, then save.
Note: This mapping will determine which warehouse's available inventory is sent for which location. If the warehouse is unsellable and does not need to be send to Shopify, you do not need to map the warehouse.