Ship From Address

Updated 2 years ago

An order's Ship From address is important as this is used for shipping cost calculation. 

By default, the label's Ship From address is pulled from the profile of the company on the order. To change that address, go to Settings > choose the company > change the address > Save. 

However, if you need a different Ship From address on the label, two options exist to override it:
  • Channel Company Profile - This lets you set different Ship From addresses based on the originating channel; read more here
  • ShipBridge setting Use Warehouse Address - This setting is located in Menu > Options > Shipping, and uses the address set on the Ship From warehouse profile page. 
    • To change this, go to Settings > Warehouses > choose a warehouse > change the address > Save. By default, the Default Warehouse is the Ship From warehouse; however, you can set up "Location and Stations" to ship from other warehouses; read more here.

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