Updating Rakuten Listings

Updated 2 years ago

Note: Rakuten is still referred to in SellerCloud by its former name, Buy.com.

Automatic updates to Buy.com

Update automation is controlled by the Buy.com Setting > Enable Inventory Upload.

The following fields are updated in the automatic inventory feed: 

  • Condition
  • Price
  • MAP
  • Quantity
  • Short Description
  • Shipping Offers and Charges
By default, SellerCloud will send inventory updates for all items with the Buy.com price, but you can choose to exclude items that were set as disabled. To exclude disabled products from the feed: Settings > Client Settings > Exclude disabled products from Buy.com inventory update Save.
 Inventory updates only work for variations if they were posted from SellerCloud directly.

Manual updates to Buy.com

  • After editing any of the above fields, go to Buy.com Properties > Action Menu > Update Inventory/Prices.
  • To bulk-update multiple selected products:
  1. Action Menu > Update Inventory on Channel > Go.
  2. On the next page, select Buy > Continue.

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