Server Update Process

Your Sellercloud Representative will schedule a Server update for you when it is needed to fix any bugs or enable any new features. Most changes and fixes require server updates to implement.

Once the Server update is requested it is still subject to approval, you will receive an email once the update is approved automatically from the Support Portal. 

Once the server update is complete, you can refer to the Last Write Date on the top of your SellerCloud account for confirmation of the date of the version that your account is updated to. This date and time should be after the date and time the change was added in order to see this on your SellerCloud account


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