Returning Merchandise to Vendor

When returning an item to a vendor, create a Credit Memo which will update your inventory and billing. The inventory update will finalize when you select the  Receive PO action. 

  1. Go to Inventory > Purchasing
  2. Select to Create New Purchase Order and set the PO type to Credit Memo.
  3. After you set the details on the newly created Credit Memo, you can add products and do most actions available for normal POs.
  4. To Finalize the Credit Memo you have to select the action Receive PO from the purchasing list.  This will mean that the items are returned and received by the vendor. At this point they will be subtracted from your inventory.
Note: If you want to create a Credit Memo from existing Purchase Order - open the PO and select Create Credit Memo from the Action Menu



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