Credit Memo, Returning Merchandise to Vendor

Updated 2 months ago

When returning an item to a vendor, create a Credit Memo that will update your inventory and billing. The inventory update will finalize when you select the  Receive PO action. 

  1. Go to Inventory > Purchasing.
  2. Select to Create New Purchase Order and set the PO type to Credit Memo.
  3. After you set the details on the newly created Credit Memo, you can add products and do most actions available for normal POs.
  4. To finalize the Credit Memo, you must select the action Receive PO from the purchasing list. This will mean that the items are returned  to the vendor and they will be subtracted from your inventory. You can also open the Credit Memo and select Ship Credit Memo from the Action Menu.
If you want to create a Credit Memo from an existing Purchase Order, open the PO and select Create Credit Memo from the Action Menu.

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