Discontinued Products

Q: What products should be set as Discontinued? A: Products that are no longer available from the vendor or products that you no longer want to order. Products can be marked as Discontinued from the product’s Toolbox > Purchasing. Discontinued products cannot be added to Purchase Orders and will not […]

SKU to SKU Transfer

SKU to SKU transfer allows you to transfer physical inventory between two products. Enable client setting ” Enable Inventory Transfer from SKU to SKU” under Settings > Client Settings. Navigate to the Inventory tab and select Transfer Between SKUs  from the top menu. This tab shows previous SKU to SKU […]

Gift Cards

Please read first! This topic explains the use of gift cards in SellerCloud’s original interface. Gift cards are not currently supported in SellerCloud’s new Delta interface. Gift cards can be assigned to customers and used as a payment in orders. Using gift cards requires selecting Enable Order Gift Certificates/Cards in […]

RMA Reasons

You can create a list of RMA reasons in SellerCloud. When creating an RMA later, you can select the reason from this list. This functionality allows you to create a specific workflow and define the reasons, making them easy to access for all your employees. Normally a list of the […]

Disconnect Inventory vs. Disable Inventory

Depending on what you are trying to achieve, there are 2 options to help you control your inventory levels, enter vacation mode, or just put a listing on hold: Disabled for channel (Amazon and eBay only) – When a product is not enabled for Amazon or eBay, but has an […]

Rakuten Settlements

Note: Rakuten is still referred to in SellerCloud by its former name, Buy.com. Rakuten settlements can be imported into Sellercloud from the Rakuten integrated company’s Toolbox > Buy.com settings > Settlement Import.

Shipping to Puerto Rico , Guam , Virgin Islands

Orders for Puerto Rico, Guam, and the Virgin Islands may import as international orders in SellerCloud. This is controlled by these Client Settings: Consider Puerto Rico Order as Domestic Order Consider Guam (GU) Orders as Domestic (Virgin Islands, VI) In ShipBridge, when shipping to Puerto Rico via USPS, the country code […]

Sell on Nordstrom

Nordstrom, Inc.  is an American chain of luxury department stores headquartered in Seattle, Washington, Chicago, Illinois and New York City, New York. Nordstrom DSCO Integration: SellerCloud is integrated with Nordstrom via DSCO (API).  Custom Company Settings (need to be set on the default company): NordstromDSCO_Token If you don’t have one, […]

Company Custom Columns per Channel

Sellercloud lets you set Custom Columns on a company level.  These can be set from the Admin tab or can be created by Sellercloud Support. Once created, they are accessed from your Company Toolbox > Custom Settings Per Channel.  This functionality allows flexible customization options, but also requires a specific plugin […]