Sellercloud needs third party authorization (see details below) to link your eBay account to Sellercloud with an API token. By clicking the Fetch Now button, you are redirected to eBay to authorize Sellercloud. After verifying on eBay, you will be redirected to Sellercloud.
The token expires after approximately one year and must be renewed by repeating the above step. Your account must be relinked annually – even if the token date shown has not been reached.
After this is done, you will see ‘Software Developers LLC – Sellercloud’ in the list of third-party authorizations on eBay.
eBay requires third-party authorization before Sellercloud can interact with your account. This means you are letting eBay know you are using Sellercloud to manage your account, and you are granting permission for Sellercloud to access it. This is accomplished by fetching a token, below.
After third-party authorization is set up, you can see it in your eBay account on Account > Site Preferences >Third-party authorizations.
Fetching API and Open Auth tokens from Sellercloud
You can easily fetch the appropriate token from your Sellercloud eBay settings:
- Go to your company Toolbox > eBay Settings > General Settings.
- On the bottom, you can Fetch Token, Get Token Status, and Get Open Auth Token (the OAuth token is only needed if using eBay’s Managed Payments).
If you use the OAuth token for Managed Payments, you may need to change your eBay business policies regarding how buyers pay you. If you do not use business policies, you may need to change your default payment method since this is updated in each listing that you post on eBay.