Overview
The FedEx tab in Shipbridge contains various settings designed to streamline and enhance your shipping processes. You can customize label preferences, configure delivery confirmation and declared value options, set packaging defaults, and more.
FedEx has announced the retirement of its SOAP-based Web Services, including those for Tracking, Address Validation, and Postal Code Validation, and is transitioning to a RESTful API connection instead. You must ensure that you are running Shipbridge v6.0.9.5 or higher and update your account configuration to the new OAuth method described in the FedEx Web Services Account Integration article.
Configure FedEx Options
To configure your FedEx shipping options, go to Options > Carriers > FedEx. 
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- Request Save Path
- Choose the save path for request files.
- Response Save Path
- Choose the save path for response files.
- Manifest Save Path
- Choose the save path for manifest files.
- Refund postage when unshipping orders
- If enabled, Shipbridge requests a refund for any postage (label) when unshipping an order.
- Clear Printer Cache
- Clears the cache of the FedEx printer.
- Use production server
- If enabled, Shipbridge connects to the live FedEx production server instead of the Testing/Sandbox environment.
- Laser printer for Forms & Commercial Invoice
- Select the laser printer for Forms and Commercial Invoices from the dropdown list.
- Label Printer Configuration
- Configure the label printer packaging types per service.
- Per-company configuration
- Configure different FedEx production access credentials and other settings per company in Shipbridge.
- Test Credentials
- Test the entered FedEx Credentials.
- ZPL/EPL Label orientation
- Enables the configuration of the label orientation to FedEx’s standards.
- SmartPost tracking
- Select which carrier will be used for SmartPost tracking. Choose between USPS and FedEx.
- Cash on Delivery payment type
- Select from Any payment type, Cash Only, or Guaranteed funds.
- Use ETD (Electronic Trade Document)
- Learn about FedEx Electronic Trade Documents in the dedicated article.
- Print Commercial Invoice with ETD
- If enabled, Shipbridge prints a Commercial Invoice along with the label.
- Exclude part number from EDT
- If enabled, the SKU will not be included in the Electronic Trade Document.
- Prefer FedEx address validation
- If enabled, Shipbridge will use FedEx to validate addresses.
- Smart Hub ID
- Select the Smart Hub ID location from the dropdown list.
- SmartPost Endorsement Type
- Select from Address Correction, Carrier Leave If No Response, Change Service Requested, Forwarding Service Requested, or Return Service Requested.
- Fix FedEx EPL/ZPL margins
- Enable to fix FedEx paper margin label issues.
- Overwrite Print Label Sizes
- If enabled, all FedEx labels are adjusted to the paper before printing.
- Number of invoice copies to be printed
- Enter the number of copies to be printed.
- Print package documents (Airway bill, etc)
- If enabled, Shipbridge prints international labels (Example: Airway bill) for every international shipment.
- *Enable FedEx One Rate by default
- Mark to show FedEx One Rate in the Rate calculator.
*Use One Rate by default – If enabled, FedEx One Rate is automatically selected.
- Add company logo to label
- If enabled, Shipbridge prints the company logo on the label. Enter the axis offset for X and Y.
- *Enable damage liability
- Enables declared value and signature requirement.
*Enable declared value threshold: $ – The threshold that the declared value of the shipment must meet or exceed in order to request insurance. For example, if the threshold is $150, a package valued at $145 will not be able to request insurance. A package valued at $150 or more will be eligible for insurance.
- Round DV to the nearest $100
- Round the declared value to the nearest $100 value. Will only round if the actual declared value meets or exceeds the Declared Value Threshold (if the threshold is set).
- Set Res Flag for Inter-Canada Orders (beta)
- If enabled, Shipbridge adds a Residential flag to Canadian orders shipped to Canada.
- Enable Signature Confirmation for Canada and Mexico orders
- Enables Signature Confirmation for orders shipped to Canada and Mexico.
- Always require delivery confirmation
- If enabled, only services that require delivery confirmation will be displayed in the rate calculator.
- Default signature type (when requested)
- Will default to the option selected here, requiring signature confirmation on FedEx Express or FedEx Ground orders: Indirect, Direct, or Adult.
- Default FedEx package
- The package type on the order will default to the option selected here.
Unless you have another reason, set the option to FedEx – Your Packaging.
- Bill duty/tax to
- Select the option to configure who pays duty/tax for international shipments: Sender, Receiver, or Third Party. If a third party is selected, a reference field will appear to enter its FedEx Account.
- When using third party billing, also bill duty/taxes to the third party
- Enables the inclusion of the duty and taxes bill to the third party when using Third-Party Billing.
- *FedEx Express Reference map: Reference
- Choose from any SellerCloud order field to display on the label as the FedEx reference field.
*FedEx Ground Reference map – Map the following three FedEx reference fields that print on the FedEx label to 3 Sellercloud order fields. Shipbridge allows you to enter almost any reference type in all the fields.
Choose from the dropdown list or enter manually.
A packing slip should be printed with the shipping label to indicate what must be packed in the order. The reference boxes are good indicators, but they are too small and restrictive, and can’t completely replace a packing slip. - Department Number
- Enter a department number.
- FedEx Future Date Shipment: Enable Future Date
- Enables shipping label printing on a future date. Select the date from the calendar menu or enter it manually.
- Make Reference text taller (ZPL and EPL only)
- If enabled, Shipbridge enlarges the text size in “REF field” when printing FedEx labels.
- Include third party insurance amount in Department Notes
- If enabled, Shipbridge includes third-party insurance amounts in the Department notes.
- Configure third-party billing
- Configure third-party account billing settings. Check the Third-Party Billing article to learn more.
- Configure per-merchant account #
- Configure per-merchant account number.
- Per Company settings for Commercial Invoice
- Set per company configuration for Commercial Invoice.
- Set custom name for Home Delivery
- Enter a custom name for FedEx Home Delivery orders.
- Generate Custom Barcode for EoD Manifest
- If enabled, Shipbridge generates a custom barcode for the End of Day Manifest.