Updating Rakuten Listings

Sellercloud settings still refers to Rakuten by its former name, Buy.com.

Automatic updates to Rakuten

Update automation is controlled by the Buy.com Setting > Enable Inventory Upload.

Inventory updates only work for variations if they were posted from Sellercloud directly. Repost existing variations from Sellercloud so that Rakuten can upload inventory to those variation products.

The following fields are updated in the automatic inventory feed:

  • Condition
  • Price
  • MAP
  • Quantity
  • Short Description
  • Shipping Offers and Charges
By default, Sellercloud will send inventory updates for all items with the Buy.com price, but you can choose to exclude items that were set as disabled.
To exclude disabled products from the feed, click Settings > Client Settings > Exclude disabled products from Buy.com inventory update Save.

Manual updates to Rakuten

  • After editing any of the above fields, go to Buy.com Properties > Action Menu > Update Inventory/Prices.
  • To bulk-update multiple selected products:
  1. Action Menu > Update Inventory on Channel > Go.
  2. On the next page, select Buy > Continue.

 

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