Searching...

Use Replacement Products in Shipbridge

Overview

Scan and Ship requires you to scan the order items before printing shipping labels. However, items such as batteries can be interchangeable. You can easily configure replacement SKUs for such items and allow Scan and Ship to recognize the replacement SKU.

Configure Replacement SKUs in Sellercloud

To configure replacement SKUs in Sellercloud:

  1. Go to Inventory > Manage Inventory.
  2. Enter the SKU using the Default filters > Search.sellercloud shipbridge default filters replacement products
  3. Open a product.
  4. Click Toolbox > Replacement Products. 
  5. Click Edit > Add. sellercloud shipbridge replacement products add
  6. Search for the related SKU > Click Add & Close. sellercloud shipbridge add replacement product

Export Replacements

To see the replacements products of any SKU or multiple SKUs:

  1. Go to Inventory > Manage Inventory > Select products.
  2. From the Action menu, select Export Products (Inventory).
    sellercloud shipbridge replacement products export inventory
  3. In the pop-up window select Export Replacement SKUs > Export. The system will generate an export file that lists the SKUs and their replacements.Export replacement SKUs

Configure Settings in Shipbridge

To configure Shipbridge settings: 

  1. Open Shipbridge > Menu > Options > Scan and Ship. 
  2. Enable the option Allow scanning replacement SKU/UPC > Save.sellercloud shipbridge replacmement products save setting 
  3. When shipping the order through Scan and Ship, scan in the replacement SKU. 
  4. After shipping the order, the reserve on the ordered items will be lifted and the inventory on the replacement item will be adjusted accordingly. 
Replacement SKUs only share quantity with the replaced SKU if you use Custom Calculations. Custom Calculations can be requested from Sellercloud Support.
If the Client Setting Consider ReplacementSKU Qty in BackOrder Calculation is enabled, when an item is out of stock but its replacement SKU has stock, the order will not be marked as a backorder.

Configure Replacement Products for Kits

Kits can have replacements that have different quantity configurations. For example, a kit comprised of 12 packs of 50 = 600. It can be replaced by a kit of 30 packs of 20 = 600. Although the order will have a quantity of 12, you will still be able to add 30 packs of 20 as replacements. This works by enabling Look for Replacement Kit Items in Shipbridge. 

  • Menu > Options > Scan and Ship > Look for Replacement Kit Items. look for replacement kit

 

Was this article helpful?

Yes No
Need Support?
Can't find the answer you're looking for?
Contact Support