UPS Tab Overview

Understanding UPS services

The United Parcel Service (UPS) is an American multinational package delivery and supply chain management company that offers both domestic and international shipping, as well as freight services. To use UPS as a shipping carrier in ShipBridge, you can configure it by choosing UPS WorldShip or UPS Web Services as the shipping generator. See the corresponding previews for the setup of either shipping generator tool in ShipBridge:

Learn more about shipping with UPS.


Understanding ShipBridge UPS settings  

ShpiBridge provides you with many optional settings whether you choose WorldShip or Web Services. 

USP settings

Click the accordion below to view a table that lists the options relevant for both WorldShip and Web Services shipping generators. 

Click here to view ShipBridge settings for UPS WorldShip or UPS Web Services
Setting  Definition 
Void Shipments when unshipping orders  Automatically voids the label/tracking number when unshipping an order
Override default sender name and address  Uses sender name and address (as set up in WorldShip) as the return address instead of the company name and address in Sellercloud
Populate “Description of Goods” field  Populates the Description of Goods field with product name

  •  For WorldShip users – Domestic and International  
  • Webservice Users – Domestic only
Check phone number format for domestic orders  Uses the phone number format when the number has been pre-validated in Sellercloud
Hide phone number on label  Do not show the customer’s phone number
When using third part billing, also bill duty /taxes to the third party  Check this option to bill duty or taxies to the third-party
Save $0 package cost when using 3rd party billing  Saves the shipping costs to the order with a value of $0 when using third-party billing
Disable Insurance (Declared Value accessory) (default to $0)  Disables insurance globally for UPS 
Print Innovations via <option>  Four options to print UPS Mail Innovations Labels:

  • Endicia
  • WorldShip
  • USPS Web Tools
  • UPS API 
Destination type  Default destination type
Configure third party billing  Read here about third-party billing
Configure per merchant account  Use this option to configure a unique UPS WorldShip account for any merchant
Require delivery confirmation  Select methods that will require confirmation
Require signature confirmation  Select methods that will require confirmation
Disable Delivery Confirmation for all regular UPS services but enable for MI  Possible savings with UPS’s lower rates for confirmation services 
Enable Declared Value Threshold  The threshold that declared value of shipment must meet or exceed in order to request insurance
Round DV to the nearest $100  Will round declared value to the nearest $100 dollar value. Will only round if an actual declared value meets or exceeds the Carriage Value Threshold (if the threshold is set).
Bill duty/tax to  Select the option to configure who pays duty/tax for international shipments
Always bill sender for SurePost and Mail Innovations  Overrides third-party billing configuration for these services
Allow UPS SurePost insurance (used in Ref2)  Check this option to use SurePost insurance
Disable Third Party address change  Use when the third-party account is based in a different country
Reference Map  Select from any Sellercloud order field to display on the label as the UPS reference field. A packing slip or invoice should be printed with the shipping label to indicate what needs to be packed in the order. The reference boxes are good indicators, but they are small, too restrictive, and can’t completely replace a packing list. 
Populate OverStock Partner ID when Using 3rd Party Shipping  Prints OverStock Partner ID in the UPS reference field
Populate Wayfair Partner ID when Using 3rd Party Shipping  Prints Wayfair Partner ID in the UPS reference field
Populate Home Depot Partner ID when Using 3rd Party Shipping  Prints Home Depot Partner ID in the UPS reference field
SurePost reference  Places order reference on the Attention line in the Return Address 
Mail innovations Reference Map  Select from any Sellercloud order field to display on the label as the Mail Innovations reference fields
Allow Shipping for Mail Innovations without weight, (Default to 1oz)  Because UPS will weigh the package regardless, check this option to allow the label to print without checking weights
Default Package type mapping for Mail Innovations Expedited  Default package type for UPS Mail Innovations
Do NOT populate package dimensions for Mail innovation orders  Because UPS will measure the package regardless, check this option to allow the label to print without checking dimensions
SurePost Tracking  Select the option to update the order with UPS or USPS tracking when shipping with SurePost. 
Mail Innovations Tracking  Select the option to update orders with UPS or USPS tracking when shipping with Mail innovations. 
Do not print control log  For orders containing a high-value item, a report document can be included for the UPS driver to sign, used when submitting a claim. 
Populate PO on International Forms with Source Order ID  Populate Overstock PartnerID with Source Order ID. 
Add International Forms comments  A comment should be 1 – 150 characters

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