As an Orderback administrator, you have the flexibility to control various aspects of the application and tailor it to your own unique needs. The Orderback Admin portal allows you to customize the appearance and functionality of the self-service Orders and Returns Portal, control which RMAs will appear on your RMA Dashboard, and configure custom return policies and workflow options.

Sellercloud’s Orderback application allows customers to independently initiate, manage, and process returns of purchased items without direct assistance from a customer service representative. It provides the end user with tools to request refunds, replacements, or exchanges, generate return labels, and track return shipments.