The Manage Channel Payments page lets you:
- See all channel payments added/applied to channel invoices
- Search for specific channel payments using the provided filters
- Click each channel Payment ID to open its Payment Details (to see payment history and/or apply it to channel invoices)
To access this page, click Customers > Channel Customers > Manage Channel Payments.
Take a look at a sample list of channel payments:
The table below describes each of these filters, and the sortable grid columns with your filtered search results:
|Company||Find channel payments for a specific company.|
|Channel||Find channel payments from a specific channel customer.
Only channels that are enabled for the selected company will appear in this list; however, Local Store and Wholesale always appear for a selected company because you can have orders for those channels without enabling them in Sellercloud.
|Date From and To||
Find channel payments by a specific range of dates when the payment was added to Sellercloud.
|Payment Method||Find channel payments by specific payment type.|
|Reference #||Find a single channel payment by its reference number (this is the optional reference to the payment method; for example, check number if paid by check, etc.).|
|Amount||Find a channel payment by a specific payment amount.|
|Payment ID||Auto-created number for the channel payment.|
|Payment Date||Date the channel payment was added to Sellercloud.|
|Payment Method||Type of channel payment.|
|Reference #||Channel payment reference number.|
|Amount||Payment amount added.|
|Open Balance||The channel payment’s amount that is currently available to apply to open invoices.
Note: When showing channel payments from Groupon, this is the open balance calculation:
Payment Amount – (Total Paid – Total Chargebacks)