Request an FTP or VAN from Sellercloud


Both FTP and VAN are popular means of file exchange that have format-specifc features. Learn more about prices and ways to get access.

FTP Definition

FTP, or File Transfer Protocol, is a standard method of transferring files from one system to another. It can be used to exchange information between users or move data from a computer to an online server. FTP can be accessed from anywhere and organized into directories that act like folders on a computer, making it possible to use the same FTP for different purposes.

FTP is a faster, more cost-effective method of transferring files over the internet, making it popular among business owners. However, because it does not encrypt data before transmitting files, it is less secure than other communication methods.

Clients often use FTPs for setting up file transfer integrations, such as with a repricer or a vendor.

Request an FTP

Sellercloud Support can provide an FTP for a one-time setup fee of $37.50 and a $33 monthly charge. When requesting an FTP, submit a ticket with written confirmation of the fees.

VAN Definition

VAN, or Value-Added Network, is a private network provider where EDI documents are transmitted and exchanged with the help of an FTP mailbox set up to act as an intermediary to store the data.

A VAN also gives users the ability to track communicated documents and backup or recover files when needed. This makes it a more secure method of transferring EDI documents.

Clients commonly use VANs requested through Sellercloud for EDI integrations that don’t go through a third party like CommerceHub.

Request a VAN

The cost to set up a VAN connection is $110.00/month with no setup fee. This cost is set per connection. For example, integrating with a channel that uses 2 IDs for different document types will cost $220.00/month.

To request a new VAN mailbox, you must provide the ISA Qualifier and ISA ID (also known as the “EDI ID”) for both yourself and your trading partner (usually a channel or a vendor). The Qualifier should be ZZ, and the ID should be your phone number. Using a phone number ensures that the ID is unique. Your trading partner will provide their Qualifier and ID.

The process to set up a VAN is as follows:

  1. The client will provide Sellercloud with the necessary ISA Qualifiers and IDs as explained above and written confirmation of the fees.
  2. Sellercloud will request the VAN setup.
  3. Once the connection is set up, Sellercloud will provide the client with the FTP mailbox credentials.


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