Understanding the Event and Posting Logs
The Event and Posting Logs both provide useful information that helps our Sellercloud Support team provide you with the best service possible.
The Posting Logs provide you with detailed information about the posting actions and data generated by QuickBridge. You can view the actual transactions and their amount posted. Show me a sample.
The Event Logs log how data is generated and sent in QuickBridge. They are used to assist Sellercloud developers in troubleshooting any issues that may occur.
Accessing the logs
- Open QuickBridge > Login.
- Go to Help > Previous Logs.
- This will take you to the file folder where you can retrieve your logs.