Walmart Fulfillment Service (WFS) Workflow

Understanding WFS

Walmart Fulfillment Service (WFS) allows Walmart pick, pack, ship, and deliver orders with a 2-day delivery guarantee.

Sellercloud views WFS as a separate channel from Walmart Marketplace. Sellercloud downloads WFS orders under the WFS channel, and order details, such as shipping costs or tracking numbers, are noted on each order.


Understanding WFS inventory

When importing WFS inventory, Sellercloud fetches a report called Product List WFS Inventory. To access this report:

Alpha

To access this report in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > Documents.
  2. Select Product List WFS Inventory from the Document Type dropdown > Click View Response > The Product List WFS Inventory report will download. Show me a sample report.

Delta

To access this report in Delta:

  1. Go to Settings > Manage Companies > Select your company > Toolbox > Walmart Marketplace > Documents.
  2. Select Product List WFS Inventory from the Document Type dropdown menu > Search > View Response > The Product List WFS Inventory report will download. Show me a sample report.

 

You have the option to create a warehouse for WFS inventory in Sellercloud, and this is where your inventory will import to. The Warehouse Type should be set to WFS. It is recommended that you mark the warehouse as unsellable so that the inventory for that warehouse doesn’t count towards the regular sellable inventory, or aggregate qty.

Once you have defined a warehouse, you must set the Channel Warehouse for WFS. There are two conditions to set the channel warehouse:

  • It must be set in the same company as the WFS integration.
  • You can have one WFS integration per company. If you have more than one company, it is crucial to create different WFS warehouses and select the Channel Warehouse for each company. Having two WFS integrations set to the same WFS warehouse will cause the inventory imports to overlap on every update, and display incorrect data.

To set up a channel warehouse in both Alpha and Delta, go to your Company Settings Toolbox > Channel Warehouse > Select WFS.

When using kits that are WFS enabled, make sure they are set to Independent kits, otherwise inventory won’t save if it’s an All Component or Main Component kit parent.

You can view all of your active listings and the WFS Active Listings page. This page lets you view information like Price, Qty, UPC, and more. To access this page:

Alpha

To access this page in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > WFS Active Listing.
  2. You can use the search filters at the top to search for a specific listing. Show me the page.

Delta

To access this page in Delta:

  1. Go to Settings > Manage Companies > Select your company > Toolbox > Walmart Marketplace > WFS Active Listing.
  2. You can use the search filters at the top to search for a specific listing.


Understanding WFS orders

To have Sellercloud not import orders placed before a specific date, use the company setting Enable Order Download Limit for WFS to set that date. However, this setting only appears after you select Enable WFS Order Download.

For Sellercloud to properly import orders, you must enable the setting Download WFS Orders. To enable:

Alpha

To enable in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > General Settings.
  2. Check Download WFS Orders > Save Settings.

Delta

To enable in Delta:

  1. Go to Settings > Manage Companies > Select your company.
  2. Toolbox > Walmart Marketplace > General Settings > Edit.
  3. Check Enable WFS Order Download > Save.

It is also noteworthy that setting the channel warehouse is necessary for inventory to be imported properly, but it is not required for orders to be imported.

Orders will import with the status Fully Shipped and will be inventory disabled. This is because Sellercloud pulls the inventory from Walmart and it gets updated from Walmart. Sellercloud doesn’t need to deduct inventory for the WFS orders because inventory is updated from Walmart, where the deduction is already taken into account.

Understanding WFS Shipments

To create WFS Shipments in Sellercloud:

Alpha

1. Go to Inventory > WFS Shipment Plans > Create New Shipment Plan > Choose your company > Continue.

2. Click Add Items > Search and add SKUs that are WFS-enabled. Press Finished – Close Window when done.

Note that to make products WFS-enabled, you should first choose a product and press Walmart Enabled > Save. Then navigate to Toolbox > Walmart Marketplace > Select Action > Change Fulfilled By > Go.

3. To manage your shipping boxes, press the Box icon to manage your shipping boxes > Update. On the same page, press the Box icon (or from the Select Action dropdown, Manage Box Contents > Go) to modify box contents > Save Setting.

4. To submit your shipment, go back and from the Select Action dropdown, press Submit Shipment to WFS > Go.

Optional: Instead of creating a shipment plan, you can also Import Shipment Plan From File.wfs alpha


Delta

1. Go to Inventory > WFS Shipment Plans > Create New WFS Shipment Plan > In Shipment Details, select your company.

2. In Products, search and add SKUs that are WFS-enabled > Enter Qty to Ship > Press Add & Close when done. Click on the green flag to proceed.

Note that to make products WFS-enabled, you should first select a product and navigate to its Catalog page > Toolbox > Walmart Marketplace. Press Edit and select Enabled in the General section > Save. Go to Actions > Change Fulfilled By > Save

3. To manage your shipping boxes and box contents, press the Box icon – Manage Shipping Boxes > Click Edit to modify your shipment > Save.

4. To submit your shipment, go back and from the vertical ellipsis (⋮) icon, press Submit Shipment to WFS  > Enter the information required > Ship Items. wfs shipment delta



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