Walmart Fulfillment Service (WFS) Workflow

Understanding WFS

Sellercloud’s WFS function is currently in Beta mode. Certain settings and/or functions may be unavailable.
WFS Shipping Only: We recommend that you create manual adjustments to deduct inventory you plan to ship using WFS.

Walmart Fulfillment Service (WFS) lets Walmart pick, pack, ship, and deliver orders with a 2-day delivery guarantee. Sellercloud views WFS as a separate channel from Walmart Marketplace. Sellercloud downloads WFS orders under the WFS channel, and the order details, such as the shipping costs or tracking numbers, are noted on the order.

Understanding WFS inventory

When importing WFS inventory, Sellercloud fetches a report called Product List WFS Inventory. To access this report:

Alpha

To access this report in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > Documents.
  2. Product_List_WFS_Inventory > Click View Response > The Product List WFS Inventory report will download. Show me a sample report.
Delta

To access this report in Delta:

  1. Go to Settings > Manage Companies > Select your company > Toolbox > Walmart Marketplace > Documents.
  2. Select Product List WFS Inventory from the dropdown menu > Search > View Response > The Product List WFS Inventory report will download. Show me a sample report.

You have the option to create a warehouse for WFS inventory in Sellercloud, and this is where your inventory will import to. The Warehouse Type should be set to WFS. It is recommended that you mark the warehouse as unsellable so that the inventory for that warehouse doesn’t count towards the regular sellable inventory, or aggregate qty.

Once you have defined a warehouse, you must set the Channel Warehouse for WFS. There are two conditions to set the channel warehouse:

  • It must be set in the same company as the WFS integration.
  • You can have one WFS integration per company. If you have more than one company, it is crucial to create different WFS warehouses and select the Channel Warehouse for each company. Having two WFS integrations set to the same WFS warehouse will cause the inventory imports to overlap on every update, and display incorrect data.

To set up a channel warehouse in both Alpha and Delta, go to your Company Settings Toolbox > Channel Warehouse > Select WFS warehouse from the WFS channel dropdown.

When using kits that are WFS enabled, make sure they are set to Independent kits, otherwise inventory won’t save if it’s an All Component or Main Component kit parent.

You can view all of your active listings and the WFS Active Listings page. This page lets you view information like Price, Qty, UPC, and more. To access this page:

Alpha

To access this page in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > WFS Active Listing.
  2. You can use the search filters at the top to search for a specific listing. Show me the page.
Delta

To access this page in Delta:

  1. Go to Settings > Manage Companies > Select your company > Toolbox > Walmart Marketplace > WFS Active Listing.
  2. You can use the search filters at the top to search for a specific listing.

Understanding WFS orders

To have Sellercloud not import orders placed before a specific date, use the company setting Enable Order Download Limit for WFS to set that date. However, this setting only appears after you select Enable WFS Order Download.

For Sellercloud to properly import orders, you must enable the setting Download WFS Orders. To enable:

Alpha

To enable in Alpha:

  1. Go to Settings > Select your company > Toolbox > Walmart Marketplace > General Settings.
  2. Check Download WFS Orders > Save Settings.
Delta

To enable in Delta:

  1. Go to Settings > Manage Companies > Select your company.
  2. Toolbox > Walmart Marketplace > General Settings > Edit.
  3. Check Enable WFS Order Download > Save.

It is also important to note the channel warehouse is necessary for inventory to be imported properly, but it is not required for orders to be imported.

Orders will import with the status Fully Shipped and will be inventory disabled. This is because Sellercloud pulls the inventory from Walmart and it gets updated from Walmart. Sellercloud doesn’t need to deduct inventory for the WFS orders because inventory is updated from Walmart, where the deduction is already taken into account.

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