Overview
Xpert Fulfillment is a third-party logistics (3PL) solution that manages the shipping of orders and sends tracking information back to Sellercloud. This connection is done through plugins/scheduled tasks and the supported file formats are .xls and .csv.
Automate Order Export and Tracking Import
You can automate the process of exporting orders and importing tracking by creating scheduled tasks. Learn more about scheduled tasks here.
Create a Scheduled Task for Order Export
To create a scheduled task for order export, in your Sellercloud account:
- Go to Settings > Scheduled Tasks > Manage Scheduled Tasks.
- Click the plus icon to create a new scheduled task.
- Select Export Orders as the Task Type from the dropdown menu.
- Populate the following fields: Task Name, Company, and Start Time.
- Click Create. A new scheduled task will be created and displayed in the list on the Manage Scheduled Tasks page.
- Select your task to open the task details page. Click Edit.
Note: The frequency of the tasks should be chosen based on the volume of orders.
- Go to the Details panel > User ID > Select the ID of the account where the Saved Search for the export was created from the dropdown menu > Select the search.
- Go to Export Via panel > Select your desired format (ex. General format) > Type the File Name in the field below.
- Go to Export Options panel > Export To > Select where the orders should be exported.
- Click Save to save the changes.
You can create your own unique format using the Export mapping tool. Alternatively, you can request a customized plugin with pre-defined rules. To request a customized plugin, please reach out to SellerCloud support. Note: Customization rates may apply.
Create a Scheduled Task for Tracking Import
To create a scheduled task for tracking import, in your Sellercloud account:
- Go to Settings > Scheduled Tasks > Manage Scheduled Tasks.
- Click the plus icon to create a new scheduled task.
- Select Import Order Tracking as the Task Type from the dropdown menu.
- Populate the following fields: Task Name, Company, and Start Time.
- Click Create. A new task will be created and displayed in the list on the Manage Scheduled Tasks page.
- Select your task to open the task details page. Click Edit.
- Go to the Details panel > In the Plugin field, select Default format (v.1.0.0.0) from the dropdown menu.
Note: This uses Sellercloud’s default tracking import format. - Click Save to save the changes.