Ship Orders

Overview

Order fulfillment and other shipping tasks are typically handled within Sellercloud’s Shipbridge application. However, in some cases, you may want to ship orders using Sellercloud’s web interface instead. For example, when you have purchased a label directly from a carrier or need to mark Local Store orders as shipped without specific tracking numbers.

In this article, you will learn how to manually enter tracking details and mark orders as shipped. These details will also be reflected on all eligible connected channels. To upload tracking through a file import or a scheduled task, follow the steps outlined here.

Ship a Single Order

When processing single orders in Sellercloud’s Delta interface, you can adjust the following:

• Shipping details – carrier and shipping service, the warehouse to ship from, the address to ship to, and more. 
• Package information – weight, dimensions, shipping cost, and tracking numbers.
• Lot numbers – if you’re shipping expirable items, you can specify the quantity for each lot number.

To do that:

1. Navigate to Orders > Manage orders.
2. Click the Search button to see all orders, or use the filters on top to narrow your results and load specific orders.
3. Click on the ID of the order you want to ship.
   
4. Go to the Actions menu on the top right.
5. Search for Ship Orders or scroll down to locate it.
   

Enter Tracking Information

1. Select Enter Tracking Numbers to manage order details and ship the order.
   1. Alternatively, select Generate and Print Carrier Labels to generate and print carrier labels. Note: This feature is currently in Beta testing.
2. Click the blue Next step icon.
   
3. You will see four panels with shipping-related information. Refer to the details below for more information about each panel:

Shipping details

The shipping details section allows you to select the Carrier, Service, Ship Date, Ship From Warehouse, and Ship To Address. To change the Ship To Address, click the Change Ship To Address map pin icon in the top right corner of this section.

Packages

The packages section shows package-related information like the ID of each package and lets you adjust their Weight and Dimensions, as well as the Shipping Cost and Tracking Number.

Order items

The order items section shows the SKU and the Product name of each item in the order, as well as the quantity ordered (Qty Ordered) and the quantity to be shipped (Qty To Ship).

Lot numbers

The lot numbers section shows the lot numbers you’ve previously specified while picking the items for this shipment within Skustack.

Click the arrow icon to the left of the item’s SKU. You’ll see Lot numbers, their Expiry date, the currently available quantity (Qty Available), and how much to use for this order (Qty For This Order). Make sure to specify the quantity to proceed further.
Fill out the required info, and click the green flag icon (Finish) to ship the order. If everything is ok, you’ll see a notification at the bottom that your order has been shipped successfully.

Bulk Ship Orders

To ship orders in bulk using Sellercloud’s Delta interface:

1. Navigate to Orders > Manage orders.
2. Click the Search button to see all orders or use the filters on top to narrow your results and load specific orders. 
3. Select your desired orders.
4. Open the Actions menu on the bottom right.
   
5. Search for Ship Orders and select this option.
   
   1. Alternatively, you can select Ship Orders Without Tracking if you want to ship the orders without assigning tracking numbers. To see this option, ensure the Allow Ship Orders from Manage Orders page Client Setting is enabled.
      You must confirm that you want to ship the orders without tracking and click Yes to continue. A queued job will be generated upon performing this action, and you can click on the job number to view it. If the job is completed successfully, the orders will be marked as shipped.
6. To fulfill all shipments with the same carrier and method, use the Copy to orders function. Select the Ship Date, Carrier, and Shipping Method, then click the Copy to orders button.
7. Alternatively, you can select the Ship Date, Carrier, and Shipping Method and enter the Tracking Numbers and Shipping Cost individually for each shipment.
8. When you are ready, select the orders you want to ship by checking the boxes on their left and clicking the Ship Orders button at the top.
   
9. Sellercloud will process the changes, and if the information was entered correctly, you will see a notification that “Order Shipping updated.” at the top. Your order/s will be updated with a FullyShipped status.