When orders ship to US Territories like Puerto Rico, Guam, or the Virgin Islands, they can be treated differently by carriers. Learn how to handle these orders based on the carrier you use.
Ship via UPS
Orders for Puerto Rico, Guam, and the Virgin Islands are considered international by UPS.
Ship via USPS
Orders for Puerto Rico, Guam, and the Virgin Islands are considered domestic by USPS.
This is controlled by Client Settings that will mark the order as domestic, which will set the shipping and billing address country as United States:
- Consider Puerto Rico Order as Domestic Order
- Consider Guam (GU) Orders as Domestic (Virgin Islands, VI)
- Consider Marshall Islands (MH) Orders as Domestic