Refunds

When a customer wants to return merchandise that was already shipped, it should be processed through an RMA (Return Merchandise Authorization). If the order is not yet shipped, meaning there is no tracking info sent to the channel, it can be cancelled and refunded from Sellercloud.

In this article, you will learn about Sellercloud’s Refund Details report. This report provides details about all refunds processed in a specific period. It includes information about all refunds, refunded products, and order details.