4D Scale Integration with Shipbridge

Overview

The 4D Scale integration with Shipbridge allows you to instantly access real-time or historical scale readings when shipping your orders and apply them as order measurements within the application. The dynamic transfer eliminates the need to manually input the order’s weight and dimensions and improves your shipping workflow’s accuracy and efficiency.

Configure Shipbridge

Once your 4D Scale is connected, you can integrate it with Shipbridge to seamlessly pull in scale readings. To do that:

1. Navigate to Menu > Options > Scale.
2. Locate the Activate checkbox and enable it. If you have previously chosen a scale, its serial number and the date of its last activity will appear below the checkbox.
3. Click Select Scale to display a list of available devices. Online scales can be easily identified by green serial numbers, while offline scales will have grayed-out serial numbers.
4. Select a Serial Number and click Connect to device.
5. Empty your 4D Scale plate and click Calibrate to ensure the accuracy of your scale’s readings.
6. To test whether the scale is calibrated correctly, click Get Readings.
7. To set the scale’s current weight as the reference point and allow subsequent measurements to be taken relative to that reference, click Tare.
8. To ensure readings are loaded automatically when using the Scan and Ship workflow, you must enable the Auto-update with measurements from 4D scale setting.
9. Once done, click Apply / Save.

When you configure your scale with Shipbridge successfully, the integrated Scale ID will be visible in the Shipbridge grid.

Click on the Scale ID to access shortcuts to the following actions:

• Tare – Tares the preselected scale.
• Calibrate – Calibrates the preselected scale.
• Get Readings – Displays the current scale’s readings in Shipbridge.
• Go to account – Leads to your 4D Scale app account.

Get Scale Readings

After the successful integration, you can pull in real-time and historical dimensional information from the 4D Scale to your Shipbridge installation.

Real-Time Readings

To get real-time readings and record them as order measurements:

1. Navigate to Shipbridge and search for the desired order.
2. Right-click on it and choose Read Weight from Scale, or simply select the order and press F12.
3. The current 4D Scale readings will be instantly recorded as the order’s weight and dimensions in Shipbridge.

Historical Reading

You can also pull in 4D Scale’s historical readings associated with a particular order and save them in Shipbridge: 

1. Navigate to Shipbridge and search for the desired order.
2. Right-click on the order and select Get Saved Readings From Scale.
3. The order’s saved readings will appear in a popup window. Select the desired package dimensions from the list of available measurements and click Ok.
4. The chosen readings will be instantly recorded in Shipbridge as the order’s weight and dimensions.

Scan and Ship

When using the Scan and Ship workflow to prepare your orders, you can pull in real-time and historical scale readings before you print the corresponding shipping label.

If you enable the Auto-update with measurements from 4D scale Shipbridge setting, the current scale readings will populate automatically in the Print & Ship tab. If the setting is disabled, you can still pull the measurements manually, as described in step 3 below.

To get the scale readings in Scan and Ship:

1. 1. Select an order from the grid and click the Scan and Ship button, or press F7 and search for the desired order.
   2. Scan the order items.
   3. Depending on your workflow, you can obtain either current or saved 4D scale readings:
      1. Current readings – Click the Read weight and dimensions button, and Shipbridge will automatically save the scale’s current readings as the order’s measurements.
      2. Saved readings – Click the Get Saved Readings from 4D Scale button and select dimensions from the list of available measurements.  The order’s dimensional data will be automatically populated in the corresponding fields, and you can effortlessly proceed with the shipping workflow.