4D Scale Micro

Create a new account

To create a new standalone account, either navigate to the 4D Scale Homepage or open the application on your mobile device and click Register now.

Configure the 4D Scale app

Now that you’ve successfully logged in, follow the steps below to complete the configuration:

1. Make sure that your 4D Scale Micro is connected to the internet, either through a Wi-Fi network or the Ethernet port. The Wi-Fi indicator should be green and your scale powered on.
2. Click on Add your 4D scale in the mobile (Android / iOS) or web version of the app.
3. Choose one of the two options: Detect automatically or Connect manually instead.
   If the scale is not detected automatically, you can add it manually by entering its serial number. Once you connect 4D Scale Micro to your account and the company’s team name, it cannot be assigned to any other account unless it is unlinked first.
4. Get a test reading by placing an object on the scale to ensure that the weight measurement is displayed correctly on the 4D Scale Micro screen.
   Real-time warnings will be sent if your scale is disconnected or asleep/powered off.

4D Scale Micro Interface

In this section, you will find detailed information on the interface panels and how to use them.

Navigate the Home Screen

The 4D Scale Micro Home Screen contains the following details and options:

Refer to the definitions below for a detailed description of each option.

SETTING	DESCRIPTION
QR Code	Use this QR code to open your scale in the mobile application.
Make Private/Public	You can choose whether your 4D Scale Micro is visible to other users. When set to Public, your scale readings would be accessible to others. When set to Private, views of your scale readings will be restricted.
Connectivity	Wi-Fi indicator. A red color icon indicates that you are currently not connected to any network.
Real-time updates	Indicates real-time connection to the cloud. A yellow color icon indicates that there may be an issue with the real-time updates and/or the Wi-Fi connection.
Subscribers	Displays all live viewers with access to the scale readings from the mobile (Android / iOS) or web version of the app.
Log	The Log provides you with detailed information about the actions and events recorded by the 4D Scale Micro.
Settings	Located at the top right of the screen, next to the Power button, this option allows you to change the units of measurement. The value defined here will be the standard for measuring. Available options are Pounds, Ounces, Kilograms, and Grams.
Power off	Powers the application off. Note: This does not power the 4D Scale Micro off.

4D Scale Web Portal

The 4D Scale Web Portal allows you to see all scales in your vicinity and manage their settings, as well as gain quick access to their historical readings.

To access the Settings of a specific 4D scale, select your desired device in the grid and click on the Gear icon at the upper right-hand corner of the screen (Show me where!).

The following setting options are available:

• Add 4D Scale to account  – This option will be present if the scale hasn’t been added to your account.

• Tare – Tare the scale to set the current weight as the reference point, allowing subsequent measurements to be taken relative to that reference.

• Calibrate – You can calibrate your device to ensure its accuracy and reliability in measuring weight. Ensure that your 4D Scale plate is empty before calibrating the device.

• Units of measurement – This setting allows you to view and update the scale’s units of measurement.

• Historical readings – This option allows you to search and review previous scale readings.

• Make private/ Make public – Select this setting to set the 4D scale as Private/Public.

• Reset – This setting enables you to reset one or more of the following configurations:
  • Team – With this option, you can disconnect a scale from your team’s 4D devices.
  • User preferences – This option allows you to erase previous preferences, such as units of measurement.
  • Hardware calibration – Use this option to discard hardware calibration data.

• Power – You can use this setting to power off a scale remotely. Keep in mind that a scale cannot be started remotely.

Historical Readings

Every time you utilize your 4D Scale to measure the size of a specific item, you create a reading record. To conveniently access and filter saved readings, open the three-dot menu of the desired scale and select Historical Readings.

You can filter the records by:

• App
• App Version
• Feature
• Email 
• Order Package
• Product
• RMA
• Website
• Date Range

4D Scale connects with Skustack to seamlessly pull in scale readings for any product that is entering or leaving your warehouse. With a single tap on your device’s screen, the scale’s data is immediately reflected in Skustack without additional actions.

Learn how to integrate your 4D Scale with Skustack.