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Scan and Ship in Shipbridge

Overview

This article explains the Scan and Ship option in Shipbridge.

Scan and Ship removes the need to manually check the contents of your orders. It allows you to scan your products prior to shipping them and helps you ensure that your customers receive the products they ordered in the correct quantity.

If your order contains any Digital Items, they will appear gray in Scan and Ship and will not need to be scanned.
To make shipping package barcode scanning a mandatory step in the workflow, go to go to Menu > Options > Scan and Ship and check the Require barcode scan for shipping package type box.

You can use Scan and Ship in three ways:

  • Select orders from the grid and press Scan and Ship 
  • Click Scan and Ship to scan or enter an order number
  • Only use Scan and Ship (disable the grid)

The following video tutorial covers all three methods:

Scan and Ship

Select Orders

To select specific orders to scan:

  1. Check the boxes for the orders you want to process.
  2. Click Scan and Ship to open the Scan and Ship console.
  3. Now, verify the order items by scanning or manually entering the SKUs or UPCs.
  4. Optional: Once completed, edit the destination address using the Edit Address tab.
  5. Review and ensure any accessories or special instructions are included in the shipment.
  6. Verify the shipping values by clicking Print & Ship. Select the packaging method and shipping services. Here, you can print shipping labels and invoices.
  7. To require signature confirmation, check the box and select from the drop-down menu.
Shipbridge will auto-populate the Shipping Dimensions for all single-item orders, as configured on the Shipping Preferences page in Sellercloud. For multi-package orders, the Scan&Ship window will not display dimensions. Instead, you will see the number of packages in the order indicated and the Total Weight of all order packages.

Find Orders and Products

To find a specific order or SKU in the Scan and Ship grid:

  1. Without selecting an order, click Scan and Ship.
  2. Scan an order number or SKU to display the items. Scanning a SKU lets you grab the order related to that specific item. This feature is helpful for single-item orders.
  3. Continue as directed above.

Disable the Grid

To disable the grid:

  1. Select Menu > Options.
  2. Select the Scan and Ship tab.
  3. Select the option to Disable the grid (only allow Scan & Ship).
  4. Click Save to open the Scan and Ship window. This mode only lets you ship one order at a time.

If Use single-scan shipping is enabled in Scan and Ship, a shipping label will auto-generated after a product is scanned. The product ship weight and dimensions must be configured for the product in Sellercloud.

Note that the sorting order by which orders will be prioritized changes depending on your Shipbridge settings:

  1. If you do not enable the setting Use new SKU/UPC search method, the default is for orders to be sorted by single item first and then by number.
    1. If When searching by SKU, sort by multi-item orders first is enabled, orders will be sorted by multi-item first and then by number.
  2. If Use new SKU/UPC search method is enabled:
    1. If When scanning a SKU, load order based on Order date is enabled, orders will be sorted by Order date.
    2. If When scanning a SKU, load order based on Promise date is enabled, orders will be sorted by Promise date.
    3. If When searching by SKU, sort by multi-item orders first is checked is enabled, orders will be sorted by multi-item first.
    4. If none of the above are enabled, orders will be sorted by single item first and then by number.

Scan the Same Item with Multiple Quantities

If you have orders with multiple quantities of the same item, you can enable the convenient setting Allow scanning of multiple qty. This lets you scan the item only once and then enter the quantity. To enable the setting:

  1. Navigate to Menu > Options and select the Scan and Ship tab.
  2. Check Allow scanning of multiple qty.
  3. Click Save.

Confirmation Codes

Confirmation codes, also known as license plate labels, serve as a form of confirmation that the items in an order have been accurately put together and are ready for shipping, thus adding an additional layer of precision. To enable the Confirmation code workflow and use Shipbridge to generate confirmation codes, you must properly configure your shipping stations.

Step 1: Designate Machine 1 as a “Confirmation Station”

  • Scan all the items for your assembled orders.
  • After scanning the items, a unique Confirmation Code number will print.

Step 2: Designate Machine 2 as a “Shipping Station”

  • Instead of scanning individual items or order IDs, scan the Confirmation Code printed by Machine 1.
  • After scanning the Confirmation Code, Shipbridge will proceed to print the shipping label.

Scanner Side

Once an order is fully assembled, navigate to Scan and Ship in Shipbridge to confirm the order is ready to be shipped.

To utilize the Confirmation code workflow as a scanner, enable the Use Confirmation Code process to scan items and Don’t allow orders to be scanned if the confirmation label is printed already checkboxes in the Scan and Ship tab.

To do that:

  1. Navigate to Menu > Options > Scan and Ship and enable both settings as shown below.
  2. Next, open your fully assembled order and scan the SKUs. When you scan all items on the order, the system will generate and print a confirmation code instead of shipping the order immediately.
This action will mark the order as confirmed and exclude it from future scanning attempts.

Continue scanning orders as needed. Once completed, the shipper can scan the confirmation codes and proceed with shipping.

Shipper Side

With the orders now having their confirmation codes printed, navigate to Scan and Ship in Shipbridge to generate shipping labels.

To utilize the Confirmation code workflow as a shipper, enable the Use Confirmation Code to ship orders and Require Confirmation code before printing invoice checkboxes in the Scan and Ship tab.

To do that:

  1. Navigate to Menu > Options > Scan and Ship and ensure that the Use Confirmation Code to ship orders and Require Confirmation code before printing invoice checkboxes are enabled.
  2. Click Scan and Ship to open the Scan and Ship console.
  3. Next, scan your confirmed orders and ship them with your desired carrier.

Learn more about license plate confirmation labels in Skustack and Skublox.

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