Scan and Ship in Shipbridge

Created November 3, 2020
Updated date April 18, 2023
Author Nick I.
Category Scan and Ship
Views: 4064
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Table of Contents

Overview

This article explains the Scan and Ship option in Shipbridge.

Scan and Ship removes the need to manually check the contents of your orders. It allows you to scan your products prior to shipping them and helps you ensure that your customers receive the products they ordered in the correct quantity.

If your order contains any Digital Items, they will appear gray in Scan and Ship and will not need to scan them.

You can use Scan and Ship in three ways:

Select orders from the grid and press Scan and Ship
Click Scan and Ship to scan or enter an order number
Only use Scan and Ship (disable the grid)

The following video tutorial covers all three methods:

Select Orders on the Grid

Check the boxes for the orders you want to process.
Click Scan and Ship to open the Scan and Ship console.
Now, verify the order items by scanning or manually entering the SKUs or UPCs.
Optional: Once completed, edit the destination address using the Edit Address tab.
Review and ensure any accessories or special instructions are included in the shipment.
Verify the shipping values by clicking Print & Ship. Select the packaging method and shipping services. Here, you can print shipping labels and invoices.
To require signature confirmation, check the box and select from the drop-down menu.

Scan and Ship Button

Without selecting an order, click Scan and Ship.
Scan an order number or SKU to display the items. Scanning a SKU lets you grab the order related to that specific item. This feature is helpful for single-item orders.
Continue as directed above.

Scan and Ship Mode (Disable the Grid)

To disable the grid:

Select Menu > Options.
Select the Scan and Ship tab.
Select the option to Disable the grid (only allow Scan & Ship).
Click Save to open the Scan and Ship window. This mode only lets you ship one order at a time.

If Use single-scan shipping is enabled in Scan and Ship, a shipping label will auto-generated after a product is scanned. The product ship weight and dimensions must be configured for the product in Sellercloud.

Note that the sorting order by which orders will be prioritized changes depending on your Shipbridge settings:

If you do not enable the setting Use new SKU/UPC search method, the default is for orders to be sorted by single item first and then by number.
1. If When searching by SKU, sort by multi-item orders first is enabled, orders will be sorted by multi-item first and then by number.
If Use new SKU/UPC search method is enabled:
1. If When scanning a SKU, load order based on Order date is enabled, orders will be sorted by Order date.
2. If When scanning a SKU, load order based on Promise date is enabled, orders will be sorted by Promise date.
3. If When searching by SKU, sort by multi-item orders first is checked is enabled, orders will be sorted by multi-item first.
4. If none of the above are enabled, orders will be sorted by single item first and then by number.

Scan the Same Item with Multiple Quantities

If you have orders with multiple quantities of the same item, you can enable the convenient setting Allow scanning of multiple qty. This lets you scan the item only once and then enter the quantity.

Navigate to Menu > Options > Scan and Ship.

Confirmation Code Process

After you have filtered for the order and scanned its SKUs, you will receive a confirmation code. You will continue scanning orders. When you are finished, scan the code and ship your order.

To enable Confirmation code workflow in Shipbridge, select Use Confirmation Code process to scan items settings on the Scan and Ship tab. Also, you can select the checkbox Print invoice with confirmation code.

To enable, go to Menu > Options > Scan and Ship tab.