Overview
Sellercloud’s BigCommerce Account Integration allows you to seamlessly manage your listings, monitor the status of your orders, configure various product properties, and track financial performance. By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency.
This article describes all of the available BigCommerce General Settings in Sellercloud and includes links to related articles for more information. To explore other related topics, refer to our BigCommerce Category.
Website General Settings
To open the Website General Settings:
- Go to Company Settings.
- Click Toolbox and select Website > General.
Refer to the tables below for descriptions of all the Website and BigCommerce settings.
Website General Settings Panel
| Option | Description |
| Store Type | Choose a core-integrated or plug-in website from the drop-down. In this case – Custom, and then set the Store Plugin to BigCommerce V3. |
| Safety Qty | A buffer between the amount of inventory you have and the amount Sellercloud is sending to the channel to prevent overselling of items in high demand. This will be the Safety Quantity used for your products where Use Default is checked on their Website properties. |
| Default Qty | This only applies to Replenishable Products. For these products, the Default quantity is the amount that will always be sent to the channel in inventory updates regardless of the actual available inventory. This will be the Default quantity used for your products where Use Default is checked on their Website properties. |
| Website Product View URL (Optional) | The link to your website products page. |
| Website Order View URL (Optional) | The link to your website orders page. |
| URL Value Type | Select the product identifier for the preview links. |
| Default Inventory Max Qty | Limits the inventory available for BigCommerce. |
Options Panel
| Option | Description |
| Allow Inventory Upload | Enable Sellercloud to send automatic inventory updates for BigCommerce-enabled products regularly. Only enable this setting once you are ready to have Sellercloud control your inventory on BigCommerce. Note that products that are not BigCommerce-Enabled will be updated with a quantity of zero. |
| Allow Price Upload | Enable Sellercloud to send automatic price updates for BigCommerce-enabled products regularly. |
| Allow New Product Upload | Enable to allow new products to be Posted on BigCommerce from Sellercloud. |
| Allow Order Download | Enable to start automatically downloading orders from BigCommerce to your Sellercloud account. |
| Allow Download Shipped Orders | Allows orders marked as shipped to be automatically downloaded from BigCommerce to your Sellercloud account. |
| Allow Tracking Upload | Enable Sellercloud to upload fulfillment information for orders placed on BigCommerce automatically. |
| Allow Unpaid Orders | Enable Sellercloud to download Unpaid Orders from BigCommerce to your Sellercloud account automatically. |
| Allow Active Listings Download | Allows product listing reports for active products to be automatically downloaded from BigCommerce to your Sellercloud account. |
| Store Is Enterprise | Enable this setting if your store is Enterprise. |
| Enable Order Download Limit | Enable this setting to prevent orders created prior to a specified date from being downloaded into Sellercloud. You must also select an Order Download Limit Date. |
| Order Download Limit Date | Set the date in the calendar pop-up. |
Actions
The following action is available:
| Action | Description |
| Import Orders | Use this action to import your BigCommerce orders into Sellercloud manually. |
BigCommerce General Settings
To open the BigCommerce General Settings:
- Go to Company Settings.
- Click Toolbox and select Website > Sellercloud Plug-in Website > Cart General.
- The selected Plugin in the Website Cart Settings panel on the left should be BigCommerce V3.
Options Panel
| Option | Description |
| Website URL | The web address where your BigCommerce store is located. Enter [your store name].mybigcommerce.com. |
| OAuth Store Hash | A unique identifier for your store when using OAuth authentication. See BigCommerce Account Integration to learn how to find the value to enter into this setting. |
| OAuth Client ID | An identification code for your application when connecting to BigCommerce. Enter the Client ID from the text file mentioned in the BigCommerce Account Integration article. |
| OAuth Access Token | A token granting access to your store’s data via OAuth. Enter the Access Token from the text file mentioned in the BigCommerce Account Integration article. |
| OAuth Secret Token | A secret key used for secure authentication with BigCommerce. Enter the Client Secret from the text file mentioned in the BigCommerce Account Integration article. |
| Write To Log In Detail | Records additional information when logging BigCommerce-related details. May slow down performance. |
| Enable Tax | Enables the Tax Class field on the BigCommerce Product Properties page, which allows you to enter the ID of the tax class of the product. |
| Enable List Price | Enable sending the List Price (MSRP) with a strike-through. |
| Enable Brand Creation | When listing a product on BigCommerce, you must set a brand. If a brand is not in BigCommerce, this setting will create it there when you post. |
| Enable Condition Update For Products | Allows you to select and send a product condition (New, Used, Refurbished) to the website when posting a product. |
| Product: Enable Condition Display | Control whether product condition is displayed. |
| Enable Matrix Option Image | Checks if an N-Matrix image is available. If not, or the option is not enabled, a child product’s main description image will be used. |
| Product Custom Url Pattern | Define a pattern for Custom Product URLs. |
| Product: Disable Custom Url When Custom Url Is Empty | Disables the Custom Product URL for a product when the Custom Product Url custom column in Sellercloud is empty. |
| Enable Product Sort Order Update | Sends N-Matrix variations as they are ordered on the matrix page. |
| Enable Custom Column Update For Products | Allows you to enter custom fields in Sellercloud and have them appear on your BigCommerce website. Custom columns will be sent to the Other Details section when posting a product. |
| Product Custom Column Name For Search Term | Define the Custom Product Column that updates your products’ Search Keywords field on BigCommerce. Enter your comma-separated keywords into the column. You can leave this empty and instead use the Search Keywords field on the Website Product Properties page. |
| Product Custom Column Name For Product Availability | Define the Custom Product Column that updates your products’ availability on BigCommerce. With this column, you can allow purchases, take pre-orders, or disable purchasing altogether. |
| Product Aggregate Qty To Determine Availability | Change how product availability works – see Product Availability for more information. |
| Ignore Current Inventory When Determining Availability | Change how product availability works – see Product Availability for more information. |
| Ignore Current Inventory When Determining Tracking | Change how product availability works – see Product Availability for more information. |
| Product: Send CostPrice Instead Of AvgCost | Sends the Site Cost instead of the Average Cost as the product cost price on BigCommerce. |
| Threshold For Product Export | Set a threshold for the number of products that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down. |
| Threshold For Order Tracking Export | Set a threshold for the number of order tracking data that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down. |
| Threshold For InvPrice Export | Set a threshold for the number of inventory prices that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down. |
| Threshold For Website Active Product Insert | Define a threshold for active listings download from BigCommerce. Note that setting this too high may cause your site to slow down. |
| Tracking: Export Final Shipping Cost To Remote Order | Enable to export orders’ final shipping fee to BigCommerce. |
| Disable Shipping Cost In Product Export | Exclude shipping costs from product exports. |
| Send DHL As USPS Parcel Select | Enable to send BigCommerce the USPS Parcel Select method for shipping when the carrier is DHL. |
| BC Custom Column When Product Is Kit Parent | Enter the name of a BigCommerce field used to indicate whether an item is a Kit Item. Sellercloud will send a Yes to that field for all kit parent items and No for non-kit parent items. |
| Product Export: Send Blank Custom Column Values | Enable to send any blank custom column values when exporting products to BigCommerce. If this setting is disabled and you send a blank value, you will delete the custom field from BigCommerce. |
| Enable Bulk Pricing For Product Export | Enable the ability to make Bulk Pricing updates where you can offer a discount when larger quantities are ordered. |
| Product Export: Send Product Dimension Instead Of Shipping | Send the standard product dimensions to BigCommerce instead of the shipping product dimensions during the product export. |
| Product Export: Send Location Notes To Bin Picking | Enable the export Sellercloud’s product Location notes to the BigCommerce product property BinPickingNumber. |
| Do Not Send Product Minimum Qty | Enable to update BigCommerce’s product field order_quantity_minimum using a Custom Product Column BC_ORDERQUANTITYMINIMUM. |
| Allow Incomplete Orders Import | Enable to allow the import of Incomplete Orders where the shopper reached the payment page but did not complete the transaction. |
| Mark Orders Paid For Empty Payment Status | Enable to mark Unpaid Orders BigCommerce as fully charged upon import to Sellercloud. |
| Allow Shipped Orders Import | Allow the import of shipped orders. |
| Allow Manual Verification Orders | Allow the import of orders that require Manual Verification, which are orders placed on hold in BigCommerce while some aspect is manually confirmed. |
| Order Import- Set Manual Verification Orders On Hold | Automatically place manual verification orders On Hold in Sellercloud. |
| Allow Cancelled Orders Import | Allow the import of cancelled orders. |
| Order Import: Allow This Order Status ID Only | Specify Order Status IDs to download only orders with a specific status. |
| Query Order Payment Status | Enable to automatically check and update the payment status of already imported orders if necessary – this happens upon order import. |
| Query Order Shipping Status | Enable to automatically check and update the shipping status of already imported orders if necessary – this happens upon order import. |
| Query Order Status | Enable to automatically check and update the general order status of already imported orders if necessary – this happens upon order import. |
| Reserve Days For Unpaid Orders | Define the period during which inventory will be Reserved for Unpaid Orders. |
| Enable Sql Based Inventory Retrieval For InvPrice Export | Use SQL-based inventory retrieval for price export. |
| Time Delay(Sec) Between Two Subsequent Calls | Set a time delay between API calls to avoid throttle. |
| Enable Batch For InvPrice Update | Enable batch processing for price updates where 10 items per batch of products can be exported in a single request. |
| Do Not Send Is_visible In INVPRICE | Exclude the is_visible attribute from price updates. |
Actions
The following actions are available when you click the three dots icon in the Options panel:
| Action | Description |
| Test Settings | Test your BigCommerce authentication details to ensure a working setup. |
| Install Webhook | Install a BigCommerce Webhook – a tool for retrieving data based on certain events. Make sure to authenticate properly first. |
| Uninstall Webhook | Remove the previously installed webhook. |
| Test Webhook | Test the webhook to ensure a working setup. |
| Download Locations | Download BigCommerce Locations for mapping to warehouses in Sellercloud. |