ChannelMax Integration

Using ChannelMax

ChannelMax is an Amazon repricing software that allows you to automatically reprice your items and helps you maximize your BuyBox percentage. These price adjustments are based on fixed rules, such as profit margin and competing costs. Sellercloud’s integration allows you to do this across different products from your dashboard.

Every hour, ChannelMax will send prices to items that have changed in the past 5 days using the service ChannelMaxFeedServices. You can confirm the file is successfully sent to ChannelMax by accessing the Product Feed Log:

  • Go to Companies > Company > Toolbox > Product Feed > Feed Logs
ChannelMaxFeedServices must be running to send updated prices.
While Informed.co (formerly AppEagle) is run through scheduled tasks, ChannelMax is not. It is not necessary to set up scheduled tasks during the ChannelMax integration process.

Configuring a feed for ChannelMax

  1. Set up an FTP folder: Create a new FTP account and folder, if you do not have one already. Sellercloud Support can provide an FTP for ChannelMax for a $25 monthly charge and a $37.50 one time setup fee.
  2. Settings > Companies > Company > Toolbox > Product Feeds CM. Then, add FTP settings to ChannelMax.

  3. Configure ChannelMax to pull the file from your FTP account as described in Data feed to ChannelMAX using FTP.
    1. Configure Sellercloud Feed Settings: In Sellercloud on the ChannelMax Feed Settings page, check the options to determine product information to be included in the ChannelMax feed. The options checked should match what is set on ChannelMax.
      1. The following fields are always included in the feed: sku, asin, maximum-selling-price, minimum-selling-price, map, fba.
      2. The following fields are controlled based off settings in the above image: Condition, RepricingModelID, purchase-price, quantity, Sellingvenue. The Include in repricing column option must be enabled.

Enabling settings

To access these settings:

  • Company Settings: Go to Settings > Company Settings > Choose your Company > Toolbox > Select the desired settings page. E.g. Amazon Settings, *Channel name* General Settings, or Product Feed > CM
  • Client Settings: Go to Settings > Client Settings
  • Product settings: Open a product > Toolbox > Select desired settings page. E.g. *Channel name,* *Channel name* Properties, etc.

Although you are setting up the feed in a given company, you can use the Companies checkboxes to include products from other companies in the feed.

SETTING TYPE SETTING DESCRIPTION
Company Settings Set High/Low Prices for products Sellercloud will send the Amazon Price as the high and the Stop Loss Price as the low. These prices are set on the Amazon Properties page of each individual product
Enable CM Feeds
When enabled, this will automate the feed
Test Upload of feed
From the action menu, click Generate Feed and Upload. After it finishes, check the ftp folder to see the file that was generated
Client Settings Always Send Inventory = 10 for ChannnelMax Feeds This sends an inventory of 10 to ChannelMax for products. Additionally, FBA inventory is not zeroed out when there is only quantity in FBA warehouses and none in a sellable warehouse
Enable alternate Version for CM Feed Export
This setting offers more support for multiple companies while enabling clients to use alternate versions of their ChannelMax Feed file format
Once enabled, go to Settings > Choose your Company > Toolbox > Product Defaults > CM. Here, you will see a list of companies to send your feed to. The header Also include products from these companies will be visible
Show Min. and Max. fields on eBay and Buy.com product pages
This setting always sends inventory equal to 10 for ChannelMax Feeds
Product settings Use Stop Loss Price Product > Toolbox > Amazon Properties
Include in CM Feed
Product > Toolbox > Amazon Properties

Bulk Update Channel Max Products

If products and settings have already been set on ChannelMax, you can download a file of those settings from ChannelMax and import it into Sellercloud using the import button on the CM Feed Settings page.

To update the product values in bulk, use the Bulk Update Products feature with the following column headers:

  • IncludeInCMFeed— (True or False)
  • UseStopLossPrice— (True or False)
  • StopLossPrice— (dollar value)
  • AmazonPrice— (dollar value)
  • ASIN— (text)

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