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Channels Client Settings

Overview

Sellercloud users with the Client Admin role can control account-wide Client Settings, turn features on or off, and change how they work. Some features must be enabled on a client level before being used at the company level.

This article contains a list of all client settings in the Channels section of the Delta interface, along with their definition. To learn more about a certain feature or function, navigate to the Related Articles section at the end of this help resource.

Changes to client settings usually take effect immediately. If you do not see the result right away, refresh your browser’s cache.

When you enable a setting, changes will not apply retroactively, and you may need to perform additional actions to synchronize the data.
To optimize your search experience, we recommend copying the setting name directly from the interface and using the Ctrl + F keyboard shortcut to quickly jump to a setting definition.

Channels Client Settings

Sellercloud offers a variety of customizations for your channel listings based on client settings. With the settings in this article, you can further personalize your listing management and suit your business needs.

To open the client settings page, navigate to Settings > Client Settings > General Client Settings. To display all advanced settings, switch the toggle at the top left corner.

Advanced client settings are marked with a yellow dot next to each checkbox in the Delta interface and with an asterisk before the setting name in this article.

Amazon – ChannelMax

  • Enable Alternate Version For CM Feed Export – If enabled, an additional dialog called Also Include Products From These Companies will be visible on the ChannelMax feeds page. To reach the page, navigate to Settings > Companies > Manage Companies > Toolbox > Product Feeds > CM to see a list of companies to send your feed to. The setting can help when you have feeds from multiple companies and allows you to use alternate versions of your ChannelMax feed file format.
  • Use Bot Price As Max Price In Channel Feed – If enabled, we will convert the Use Bot Price, Bot Price, and Bot Price Date fields on the Amazon Properties page into Use Max Price, Max Price, and Max Price Date. That way, we will send the Bot Price as Max Price when you use the Post to Amazon/Launch on Channel actions for posting a product or Update Price on Amazon actions for updating the price.

Amazon – General

  • Allow To Cancel Amazon Order Without Sending Cancel Request To Amazon – By default, If an order is marked Cancelled or Refunded on Seller Central, you cannot mark it as such in Sellercloud without resubmitting that information to Amazon, which can result in duplicate refunds. If this setting is enabled and you use the Cancel Order action for an Amazon order in Sellercloud, a checkbox called Do Not Send To Amazon becomes available on the cancellation page. 
  • *Allow Remove Listings On Amazon – If enabled, a new action to Remove Listing on Amazon becomes available on the products’ Amazon Properties actions menu.
  • Allow shipping Amazon Prime orders manually – Enabling this setting is mandatory for Prime orders shipped via non-Amazon carriers and ensures that Amazon receives the relevant tracking information. Sellercloud will not attempt to send tracking for such orders unless this setting is enabled.
  • *Allow To Over Refund Amazon Order – If enabled, you will be able to issue refunds for Amazon orders that exceed the total amount of the original order.
  • Always Replace Customer Email Address With Company For Amazon – If enabled, we will replace the customer email address with the one entered in the Email field on a Company Home page. To go to the main page of a company, click Settings > Companies > Manage Companies > Open company.
  • Currency Conversion Adjust Factor – When you create a Shadow Product, it is most often in a different company from the parent. It is possible that the parent and shadow companies have different currencies, and you may require conversion rates. If you enter a value in the field of this setting, we will factor it to increase or decrease the conversion price.
  • Round Currency Conversion to – When you create a Shadow of a product, it is most often in a different company. It is possible that the parent and the shadow companies have different currencies and you may need to convert the price of the parent to the shadow. If you enter a value from 0.01 to 0.99 in the field of this setting, we will round the converted price to that number. For example, if you enter 0.99, we will convert the daily dollar rate to 0.99 CAD instead of 1 CAD.
  • Amazon Merchant SKU – Ignore Client Wide Search – The setting is most often used for Amazon Unified Accounts to prevent unknown product orders, and it is enabled by default.
    • If enabled, we will search for a Merchant SKU across products in all of your companies when an Amazon order comes in;
    • If disabled, we will look for the identifier only across products in the order import company.
  • Auto Reserve When Adding Kit Components To FBA And WFS Shipment – If enabled, we will automatically reserve Kit component inventory when you add it to an FBA Inbound Shipments or WFS Shipment Plan. 
  • Consider Amazon Enabled Status For Product Inventory Feed
    • If enabled, we will push product inventory to Amazon only if the Amazon Enabled checkbox is enabled on the Amazon Properties page of a product;
    • If disabled, we will push inventory to Amazon regardless of whether the product is enabled.
  • Default Who Prepare to – When you set a value in this field, you can choose who is the responsible party for product Prepare Instructions in FBA Inbound Shipments. The available options are Seller and Amazon.
  • Default FBA Shipment Content Source – If you choose a value from the dropdown of this setting, we will automatically assign this Content Source option for any new FBA Inbound Shipments in Sellercloud. You can choose between None, Feed, and 2D_Barcode. If you leave the value as Select…, you must manually assign the content source for each new shipment.
  • *Disable Map Submission For Amazon – If enabled, we will not send Minimum Advertised Price (MAP) when you use the Post to Amazon or Launch on Channel actions to post or update a product on Amazon.
  • Do Not Import FBA Removals Older Than – If you choose a value from the dropdown of this setting, we will not import FBA Removals before the specified period. You can choose between Six Months, One Year, and Two Years. If you leave the value as Select…, we will import all existing removals. This setting can help you with the initial removal import in Sellercloud.
  • Enable Filtered products based on Aggregate Date for amazon Inventory Upload – If enabled, the inventory will update if the Aggregate Last Date of the item is within the last 24 hours or if the item has available quantity in the Active Listing Report but has 0 available quantity in Sellercloud.
  • Enable Amazon GetMyPriceForSKU – If enabled, an action called Get My Price From Amazon becomes available in the Manage Catalog and Amazon Properties page Actions Menus. When you use the action, we will pull the current selling price of the SKUs you requested from your Amazon account.
  • Enable Amazon Signature Confirmation Recommendation – If enabled, we will look at the column signature-confirmation-recommended of the Amazon Flat File Order report and consider signature recommendations from Amazon. Based on the column value, we will mark orders as Require Signature Confirmation and transfer them to Shipbridge with that status.
  • Enable Amazon Inventory Update Service Based On Pending Orders Report – If enabled, we will push product inventory to Amazon through our Amazon Update Service based on the Amazon Pending Orders report. We will send inventory only for pending order SKUs.
  • Enable Inventory Upload Based On Active Listings – If enabled, we will upload inventory to the Amazon Merchant Listings Report. This setting works in combination with Set Inventory When Creating Local Listing From Amazon Active Listing and Set Inventory to Warehouse.
  • *Enable Multiple Amazon Marketplaces – If enabled, you will be able to integrate more than one Amazon Marketplace ID in Sellercloud. This setting is a prerequisite for the following workflows:
    • Amazon Unified Accounts;  
    • FBA Inbound Shipments; 
    • North America Remote Fulfillment (NARF) program – also requires client setting Enable Single North America FBA Marketplaces Inventory Report. 
  • *Enable Amazon Shipping Template Override –  If enabled, we will display a link called View Shipping located next to the Shipping Template dropdown on the Amazon Properties page of a product. Also, we will include the template and Shipping Services when you post or update a product on Amazon.
  • Enable Amazon Specific Product Description – If enabled, we will display a field called Amazon Description on the Amazon Properties page of a product which will allow you to enter a specific description and push it only to Amazon.
  • Enable Case Sensitive Amazon Merchant SKU – If enabled, it will be mandatory to copy all letters from the Amazon SKU to the Merchant SKU field in Sellercloud for us to match them. If you leave a capital letter small or vice versa, you will have two different identifiers.
  • Enable Convert Amazon Attributes To Product Specific – If enabled, an action called Convert Amazon Attributes To Product Specific becomes available in the Actions Menu on the Manage Catalog page. When you use the action, your Amazon Attributes will convert to the eBay Item Specifics format and apply in the corresponding fields.
  • *Enable Custom Fulfillment Latency For Amazon – This setting is a prerequisite if you have requested a Custom Calculation from Sellercloud for Amazon Fulfillment Latency.
  • Enable Download Product Ad Reports – If enabled, we will download and process the Amazon Product Advertisement report. This setting is a prerequisite for the Sponsored Products Ad workflow.
  • Enable UPC For Channel – If enabled, a field called UPC for Channel becomes available on the Product Properties page of each channel, which is independent of the normal UPC field on the Product Details Page and allows you to enter a unique value for every channel.
  • Force Send Marketplace Id When Requesting Active Listings – If enabled, we will specify the marketplace ID for each new Active Listings report we request from Amazon. That way you will ensure that your listings are downloaded under the correct company in Sellercloud. This setting is helpful when you have multiple Amazon marketplaces.
  • Reuse Last Currency Conversion For Up To Minutes – If you enter a numeric value in the field of this setting, we will use the last currency conversion for the specified value in minutes before we update it to the daily rate.
  • *Never Download Images From Amazon – If enabled, and you use the Get Info From Amazon feature, we will not pull any images from the Amazon listing to the product in Sellercloud.
  • Predict Amazon Order Company Based On Sales Channel – This setting is a prerequisite if your workflow includes Amazon Unified Accounts. If enabled, we will predict the Sellercloud company of your Amazon orders and automatically assign it.
  • Predict Amazon Settlement Company Based On Sales Channel – If enabled, we will look for marketplace credentials in the Amazon Settlements as well as the country it belongs to and then match them based on the site code. For this setting to take effect, you also need to enable Predict Amazon Order Company Based On Sales Channel.
  • Predict FBA Order Company Based On Sales Channel – If enabled, we will predict the Sellercloud company of your FBA orders and automatically assign it.
  • Send Long Description To Amazon Instead Of Short Description – If enabled, we will send the Long Description instead of the Short Description when you use the Post to Amazon or Launch on Channel actions to post or update a product on Amazon.
  • Send MAP Price To Amazon Even Not Enforced – If enabled, we will still send the product Minimum Advertised Price (MAP) to Amazon even if the Amazon price drops below MAP.
  • Send OnOrder Quantity To Amazon Inventory Update Feed – If enabled, we will send the product On Order Quantity when we push inventory to Amazon.
  • *Set Inventory When Creating Local Listing From Amazon Active Listing –  If enabled, we will set inventory that we upload from the Amazon Merchant Listings report to your products. This setting works in combination with Enable Inventory Upload Based On Active Listings and Set Inventory to Warehouse.
  • *Set Inventory to Warehouse – When you select a warehouse in this field and make an Initial Import of Amazon Listings, we will add the available quantity to the selected warehouse. For this setting to take effect, also enable Enable Inventory Upload Based On Active Listings and Set Inventory When Creating Local Listing From Amazon Active Listing.
  • Show BotPrice On Amazon Properties – If enabled, a field called Ceiling Price becomes available on the Amazon Properties page of a product which is responsible for sending the Bot Price to Amazon.
  • Show Extended Info On Amazon FBA Export To Excel
    • If enabled, we will export an extended sheet format when you use the Export Products to Excel action within an FBA Inbound Shipment;
    • If disabled, we will export a non-extended format when you use the same action.
  • *Use Lowest Amazon Price When Adding Product From Amazon – If enabled and you use the Add a Product via Amazon feature, we will automatically pull and assign the lowest available listing price to your product in Sellercloud. You can see the updated price on the Amazon Properties page of a product.
  • WFS Shipment Receiving Label Size – A dropdown selection menu where you can choose a default size for downloaded WFS Shipment Receiving labels.
    • The options available for sizes are 4 x 6 (PDF) and 4 x 3 1/3 (PDF).
  • Enable FBA Meltable Product Workflow – If enabled, a checkbox called Is Meltable becomes available on the Amazon Properties page of a product. This setting is a prerequisite for FBA Inbound Shipments that contain Meltable Products.
  • Use ProductID As Amazon Merchant SKU – If enabled, we will hide the Merchant SKU field from the Amazon Properties page of a product, and your Sellercloud ProductID will become the main identifier that matches Amazon listings to your items.
    • If ProductID Is Unknown, Try To Match Amazon Merchant SKU – If this subsetting is enabled and we cannot match an Amazon listing to the Sellercloud ProductID, we will also look at the Merchant SKU field and try to match the product.

Dropship – General

  • *Dropship Enter Tracking: Default Ship Date To 2 Days Maximum Of Order Date – This setting is related to the default ship date of orders. If enabled, we will add two days in the Time of Order field to get the default ship date. 
  • Enable Ship Via Ingram Micro – If enabled, an action called Ship via Ingram Micro becomes available in the Actions Menu of orders and on the Manage Orders page. Ingram Micro is one of Sellercloud’s integrated Vendors.
  • Enable Ship Via Innotrac – If enabled, an action called Ship via Innotrac becomes available in the Actions Menu of orders and on the Manage Orders page. Innotrac is one of Sellercloud’s integrated Vendors.
  • Enable Ship Via TechData – If enabled, an action called Ship via TechData becomes available in the Actions Menu of orders and on the Manage Orders page. TechData is one of Sellercloud’s integrated Vendors.
  • *Mark Dropship Pending When Linking To PO – If enabled, we will automatically change the Dropship status of an order from None to Pending when you link it to a Purchase Order.
  • Send Product Master SKU To Webgistic Orders DropShip Request – If enabled, and you use the Ship via Webgistix action from the Actions Menu of an order or on the Manage Orders page, we will send the Master SKU field on the Product Details Page in the ship request to Webgistix instead of the ProductID.
  • Stop Setting DropShip Status While Creating Orders – If enabled, we will no longer automatically assign a Dropship status to new orders. The setting is helpful for Custom Plugin workflows that will determine the dropship status based on certain conditions like location or channel.
  • Use Vendor SKU When Shipping Via D&H – If enabled and you use the Ship via D&H action from the Actions Menu of an order or on the Manage Orders page, we will send the Vendor SKU field on the Product Details Page in the ship request to D&H instead of the ProductID.

eBay – General

  • *Enable Downloading Shipped Orders – If enabled, we will also download shipped orders from eBay instead of only unshipped ones.
  • *Do Not Download EBay Product Images (If Already Have One) – If enabled and you use the Add Product via eBay feature, we will not pull listing images from eBay if the product already has one or more images in Sellercloud.
  • *Do Not Send Order Paid Information To EBay – By default, we send payment information to eBay from Sellercloud to mark orders as Paid on the channel. If this setting is enabled, we will not send a notification which will leave the eBay order status as Unpaid even if the local payment status is Charged.
  • *Enable Order Sub Types – This setting is a prerequisite if you work with channel-specific Order Subtypes such as Amazon Business or eBay Local Pickup.
  • *Enable EBay Pending Order Service – If enabled,  we will automatically import eBay Pending Reserve orders into Sellercloud via our Pending Order Service. 
  • *Enable EBay Subsidy – eBay Subsidy is a program where eBay will credit a merchant for selling specific items to encourage those items to sell at a lower price. If this setting is enabled, a new checkbox called Enable Subsidy becomes available on the eBay Properties page of a product which will allow you to utilize the program.
  • *Enable Multiple Paypal Accounts – If enabled, you will be able to add multiple Paypal accounts through your eBay Settings in Sellercloud.
  • Force Buy It Now Price To SitePrice When Using Default Price For EBay – If enabled and you enter a value in the Site Price field on the Product Details Page of a product, we will copy it to the Buy It Now (BIN) and Auction Start price fields on the eBay Properties page. Additionally, when the setting is enabled, the BIN field will be grayed out, and you will not be able to edit it. If the fields have a value greater than zero, we will not update them even if you set or change the site price. Enable Default Price for eBay should also be enabled to populate the BIN from the site price.
  • *Never Download Images From EBay – If enabled and you use the Add Product via eBay or Get Info from eBay features, we will not pull listing images from eBay.
  • *Override Product Brand From Item Specifics – If enabled, the value from the Brand field on the Product Details page will remain in sync with the eBay Item Specifics brand. If you update the item specific value located on the eBay Properties page of a product, the main field will automatically obtain the same value.
  • Stop Removing Taxes From EBay Orders – If enabled, we will include Sales Taxes in the Tax and Grand Total fields on eBay orders and consider them in P&L Reports for accounting purposes.
  • Send MAP Price To EBay Strike Through Prices – If this subsetting is enabled, we will send the Minimum Advertised Price (MAP) to eBay and apply it as a Strike Through Price. Enable Strikthrough Pricing For EBay should also be enabled for this option.
  • Use EBay Motors As Second Category On Product Type Details Page – If enabled, we will display the eBay Motors categories in the Product Type Category 2 field instead of the standard categories.
  • *Do Not Show Unknown Product Orders Before Date – If you select a date in this field, we will not create Unknown Product Orders with an order date older than your specified value.

eBay – Publishing

  • *Allow To Bypass Listing Schedule Rules – By default, we will return an error when you try to post a product to eBay if the listing type is not Fixed Price, and the duration is not Days 30 or Good Until Cancelled (GTC). If this setting is enabled, you will be able to post a product even if the above listing criteria are not met. This setting is related to listing count validation for the different listing options.
  • *Allow Custom Fixed Price Listing Duration – If enabled, a field called Fixed Price Listing Duration becomes available on the eBay Properties page of a product. In the dropdown of that field, you will be able to choose from all available eBay listing duration options. Client setting Always Create Fixed Price Listings As GTC should be disabled for this option.
  • *Check For Category GTC Listing Allowed
    • If enabled, we will check whether the eBay category is compatible with their GTC (Good Till Cancelled) program and return a GTC Listing Is Not Allowed For Category ID X error when you List a Product on eBay;
    • If disabled, we will skip the category compatibility and consider every category eligible.
  • *Always Create Fixed Price Listings As GTC – If enabled, we will automatically assign a Good Til Cancelled (GTC) duration to all of the products you list on eBay. This setting works best in combination with List 30 Days FixedPrice If GTC Is Not Allowed as not all eBay categories allow a GTC duration. Client setting Allow Custom Fixed Price Listing Duration should be disabled for this option.
  • *Do Not Update BuyItNow Price When Updating Currency Conversion Rate – By default, we will recalculate the Buy It Now Price field value to the respective rate when changing currency rates. If enabled, we will skip the calculation and the field’s previous rate will remain.

EBay Images – With the following settings, you can customize your eBay image design and create an HTML table, which we will send to the channel to apply to your listings.

    • *EBay CSS Gallery Main Image Height – When you enter a numeric value in this field, this will become the default height of your eBay Gallery Main images.
    • *EBay CSS Gallery Main Image Width – If you enter a numeric value in this field, this will become the default width of your eBay Gallery Main images.
    • *EBay Vertical Gallery Thumbnail Alignment – If you select a value from the dropdown of this setting, we will apply the specified vertical position to all your listing Gallery Thumbnail images. The available options are Left, Right, and Center. If you leave the value as Select…, the default eBay horizontal position will be applied.
    • *EBay Horizontal Gallery Thumbnail Alignment – If you select a value from the dropdown of this setting, we will apply the specified horizontal position to all your listing Gallery Thumbnail images. The available options are Top, Middle, and Bottom. If you leave the value as Select…, the default eBay horizontal position will be applied.
    • *EBay Gallery Thumbnail Position – If you select a value from the dropdown of this setting, we will apply the specified position to all your listing Gallery Thumbnail images. The available options are Left, Right, Top, and Bottom. If you leave the value as Select…, the default eBay position will be applied.
    • *EBay Description Supplemental Image Max Height – If you enter a numeric value in this field, this will become the height limit in pixels for eBay Supplemental images.
    • *EBay Description Supplemental Image Max Width – If you enter a numeric value in this field, this will become the width limit in pixels for eBay Supplemental images.
    • *EBay Kit Gallery Thumbnail Height – If you enter a numeric value in this field, this will become the default height in pixels for eBay Kit Gallery Thumbnail images.
    • *EBay Kit Gallery Thumbnail Images Per Row – If you enter a numeric value in this setting, we will display that many Gallery Thumbnail images per row on eBay listings.
    • *EBay Kit Gallery Thumbnail Width – If you enter a numeric value in this field, this will become the height limit in pixels for eBay Kit Gallery Thumbnail images.
  • *Enable Client Wide Unique EBay Title (For Same SKU) – If enabled, we will not allow a product to have the same eBay Title for two or more eBay Item IDs. By default, eBay restricts listings with the same title. This setting can help you prevent duplication error messages.
  • *Enable Default Price For EBay – If enabled, a checkbox called Display Use Default Site Price as eBay BIN Price becomes available on the eBay Company Settings.
  • *Enable Client Wide Unique EBay Title (Regardless Of SKU) – If enabled, we will not allow two or more different SKUs with the same eBay Title across all of your companies to be posted to the channel when you use List on eBay for single products or Launch on Channel for products in bulk. By default, eBay restricts listings with the same title. This setting can help you prevent duplication error messages.
  • *Enable Do Not Post On EBay Before Specific Date – If enabled, a checkbox called Do Not Post Before becomes available on the eBay Properties page of a product. To apply this checkbox, you need to enable it, choose a date and time, and save the product. When you set a future date, your product will not be posted until the specified date if you use the List on eBay action for single products or Launch on Channel for products in bulk.
  • *Enable EBay Default Fixed Price Qty – If enabled, a Use Default checkbox becomes available next to the Fixed Price QTY field on the eBay Properties page of a product.
  • *Enable EBay Blackout Dates – This setting is a prerequisite for the eBay Blackout Dates feature. To locate the page, go to Settings > Marketplaces > eBay > Blackout Dates.
  • *Enable Listing Enhancements For EBay On Product Level – If enabled, we will display a section called Listing Enhancements on the eBay Properties page of a product, which will allow you to utilize additional features for your eBay listings such as Bold Titles, Highlights, Gift Wraps, and more.
  • *Enable EBay Merchant SKU – If enabled, a field called Merchant SKU becomes available on the eBay Properties page of a product. When we communicate with eBay regarding inventory or orders, we will first check the value in this field to try to match a listing to your item in Sellercloud. We will only check the Sellercloud ProductID after this field is empty or incorrect.
  • *Enable Posting Custom Columns To EBay As Item Specific – If enabled, we will send existing Sellercloud Custom Columns to your eBay listings as Item Specifics. To tell Sellercloud which columns to send, simply specify a value against each custom column on the eBay Global Item Specs page. To locate it, go to Settings > Marketplaces > eBay > Global Item Specifications > from the Table dropdown, select bvc_Product_Properties_UserDefined.
  • Enable Powered By SellerCloud Logo – If enabled, a Sellercloud logo will appear at the bottom of the page of each eBay listing that you post through Sellercloud.
  • *Enable Strikethrough Pricing For EBay – If enabled, a checkbox called Enable Strikethrough Prices becomes available on the eBay Properties page of a product, which will allow you to enable the option only for selected eBay listings.
  • *Enable Sub Title For EBay Listings – If enabled, a field called Subtitle will appear on the eBay Properties page of a product, and we will also send it to eBay when you use List on eBay for single products or Launch on Channel for products in bulk.
  • *End Auctions When Ending FixedPrice Listings For EBay – If enabled and you use the End ALL Listings actions for an active eBay listing, we will also end any active auctions for this product.
  • *Preserve Duration When Revising Listing – If enabled, we will disregard the Use Min. Listing Duration field on the eBay Properties page of a product and instead look at the current duration on the live eBay listing. That way, when you need to revise an eBay item, we will keep its original duration from when it was initially posted.
  • *Force Unique Titles For EBay Auctions – If enabled and you try to post two eBay Auctions from Sellercloud that have the same Top Title, we will return an error and stop the product from being listed. This setting will help you avoid duplicate eBay listings if they are not a part of your workflow.
  • *List 30 Days FixedPrice If GTC Is Not Allowed – By default, when you list an item on eBay, we will check the available duration options for the selected category. For some categories, the channel does not allow a Good Til Cancelled (GTC) listing duration. If this setting is enabled, we will automatically change the duration option to 30 Days if GTC is not allowed. The setting is helpful when the majority of categories you select do not include GTC, and you prefer the next longest duration.
  • *Post Images On EBay For Kit Parent Product – If enabled and you use the List on eBay action for a Kit Product, we will post the images of the kit parent instead of the kit component images.
  • *Require Weight And Dimensions For EBay Listings – If enabled, you will need to enter a value in the eBay Properties page Weight and Dimensions fields to be able to list a product on eBay.
  • *Send Custom Title In Kit Includes When Mapping Description Template – If enabled, we will replace the Product Name with the Custom Title field located on the Website Properties page of a product when you add a ?#KitIncludes#? placeholder to an eBay Description Template. If no custom title is populated, we will use the product name instead.
  • *Send Manufacturer Name as Item Specific when listing on EBay – If enabled, the Manufacturer name will be sent to eBay as Item Specific, the same way that the Manufacturer SKU is always sent as item specific manufacturer part number (MPN).
  • *Send UPC As Item Specific When Listing On EBay – If enabled and you enter a value in the UPC field on the Product Details or eBay Properties pages of a product, we will send the UPC as an Item Specific when you use the List on eBay action.
  • *Use Default Shipping Template If Product Shipping Template Is Invalid Or Not Available – If enabled, we will use the channel default Shipping Template if the shipping template on a Product Properties Page is not configured or not selected. You can find default shipping templates under Settings > Companies > Manage Companies > Open Company > Toolbox > Channel Name > Channel Product Defaults.
  • *Use Variation Parent Bin Price And FixedPriceQty For All Children – If enabled, we will take the values from the Buy It Now Price (BIN) and Fixed Price Listing Qty fields on the eBay Properties page of a Variation Product and enter them in the same fields on the variation children.
  • *Use Product Name As Top Title If There Is None
    • If enabled and the Top Title field on the eBay Properties page is empty, we will send the Product Details Page field Product Name instead when you create or revise an eBay listing. If you populate the top title but do not check off the Top Title Approved checkbox, we will still consider the field empty and send the product name.
    • If disabled, you will need to populate the eBay top title field on the eBay properties page and check off the top title approved checkbox to create or revise a listing.

FBA – General

  • Allow Over Prepare FBA and WFS Shipment – If enabled, you can prepare more FBA or WFS Quantity of a Product in an FBA/WFS Shipments than you have available.
    • For example, if you have to prepare two units for a shipment but only have one in your warehouse, your product inventory will go down to -1, but it will still be possible to prepare both units.
  • Allow To Prepare FBA And WFS Shipment At Any Stage
    • If enabled, you will be able to prepare quantity at any stage of an FBA Inbound Shipment or WFS Shipment Plan;
    • If disabled, you will be able to prepare quantity only if the status is Saved, Previewed, or Working for FBA and Saved or Pending Shipment Details for WFS.
  • Copy Vendor Address To ‘Copy PO To FBA Shipment’ – If enabled, and you use the Copy to FBA Shipment action located in the Actions Menu of a Purchase Order (PO); we will take the vendor address from the PO and apply it as a From Address to every new FBA Inbound Shipment. Enable Copy PO to FBA Shipment should also be enabled for this workflow.
  • Default Assemble From Warehouse to – If you select a warehouse from the dropdown of this setting, we will always take inventory from the specified warehouse when you assemble Kit Products for an FBA Inbound Shipment or WFS Shipment Plan.
  • *Default FBA Label Printing Plugin – When you select a Plugin from the dropdown of this setting, we will automatically apply the plugin format to the Product Labels in your FBA Inbound Shipments. Contact Sellercloud Support to request a new plugin or install an existing one on your server.
  • Default FBA Removal Interim Warehouse – If you select a warehouse from the dropdown of this setting, we will assign it as an Interim Warehouse to new FBA Inbound Shipments or WFS Shipment Plans and use it as a middle point for your inventory before receiving. 
  • Default FBA Removal TO Warehouse – If you select a warehouse from the dropdown of this setting, we will automatically assign it as the Removal To Warehouse to every new FBA Removal that you receive from Amazon.
  • Default FBA and WFS Ship From Warehouse – If you select a warehouse from the dropdown of this setting, we will assign it as the default Ship From Warehouse for any new FBA Inbound Shipment or WFS Shipment Plans you create and use it as a reference point for your available inventory. 
  • Default FBA Shipment Interim Warehouse – If you select a warehouse from the dropdown of this setting, we will automatically assign it as the Interim Warehouse for any new FBA Inbound Shipment you create.
  • Default WFS Shipment Interim Warehouse – If you select a warehouse from the dropdown of this setting, we will assign it as an Interim Warehouse to new FBA Inbound Shipments or WFS Shipment Plans and use it as a middle point for your inventory while in transfer. 
  • *Do Not Adjust FBA And WFS Qty Shipped Even If Over Received – If enabled and Amazon or Walmart reports that the quantity received for an FBA Inbound Shipment or WFS Shipment Plan is greater than the shipped quantity in Sellercloud, we will not automatically update the shipped quantity to reflect it.
  • Do Not Allow Adding Same SKU To FBA And WFS Shipment From Add Items – If enabled, you will not be able to choose the same product more than once when Adding Products to an FBA Inbound Shipment or WFS Shipment Plan.
  • Do Not Allow Merchant Fulfilled Items In FBA Or WFS Shipment – If enabled, you will not be able to add products that are Fulfilled by Merchant or not WFS Enabled to an FBA Inbound Shipment or WFS Shipment Plan.
  • Do Not Allow Other Company Products In FBA And WFS Shipment – If enabled, you will not be able to add products from a company different than the one you have selected for an FBA Inbound Shipment or WFS Shipment Plan.
  • Do Not Validate Amazon Merchant SKU When Shipping Order Via FBA – If enabled, we will only try to match an Amazon listing to the Sellercloud ProductID when you ship an order via FBA and disregard the Merchant SKU field.
  • Do Not Cancel FBA Or WFS Shipment Locally If Cancelled By Channel – If enabled and an FBA Inbound Shipment or WFS Shipment Plan is cancelled by Amazon or Walmart, we will not cancel the shipment internally when you use the Query Shipment action and instead keep the current status.
  • *Do Not Over Receive FBA Or WFS Shipment – By default, when Amazon or Walmart report more received quantity for an FFBA Inbound Shipment or WFS Shipment Plan than what you have shipped, your FBA or WFS Warehouse will acquire the reported product inventory. If this setting is enabled, we will only take into account shipped quantities and update the warehouses with that amount.
  • Enable Case Quantity For New FBA Shipments – If enabled, you will have to enter a Case Quantity for each product in new FBA Inbound Shipments. You can set a default case quantity to automate your workflow further.
  • Enable Amazon Restricted Products – If enabled, a checkbox called Amazon Restricted becomes available on the Amazon Properties page of a product.
  • Enable Classic FBA And WFS Box Content Upload Template
    • If enabled, you will download the Classic Amazon Box Template when you click the Excel icon located in the Boxes dialog on the Manage Shipping Boxes page of an FBA Inbound Shipment or WFS Shipment Plan;
    • If disabled, you will download the Sellercloud Box Template when you click the same button.
  • Enable Case Quantity For New WFS Shipments – If enabled, you will have to enter a Case Quantity for each product in new WFS Shipments Plans. You can set a default case quantity to automate your workflow further.
  • Enable FBA Shipment Disconnect From FBA – If enabled, an action called Disconnect From FBA becomes available in the Actions Menu of an FBA Inbound Shipment. Once you disconnect the Shipment IDs, the action name will change to Connect To FBA. 
  • Enable Expiry Date For Amazon FBA Shipments – If enabled, a box called Expiry Date becomes available in Step 5 of the FBA Inbound Shipment Wizard. This field will allow you to enter a unique expiration date for each product in the shipment.
  • Enable Internal FBA Box Label Printing – If enabled, we will be able to print Box Labels for FBA Inbound Shipments internally before you prepare the boxes. This setting can help you with FBA Pallet (LTL) Shipments.
  • Enable HazMat Preview – Hazardous Material Products (HazMat) require a confirmation from Amazon to be sent within an FBA Inbound Shipment. If this setting is enabled, we will also send HazMat product information when you Preview a shipment.
  • Enable Single North America FBA Marketplaces Inventory Report – If enabled, we will only download an FBA Inventory report for the US company Amazon Marketplace ID. This setting is a prerequisite for the following workflows:
    • Amazon Unified Accounts; 
    • North America Remote Fulfillment (NARF) program.
  • Enable Send Email Alert To Customer When Shipping Via FBA – If enabled, and you are using Amazon Multi-Channel Fulfillment (MCF), we will send an email alert to the customer every time you ship an order via FBA.
  • Exclude Pending Quantity From FBA Aggregate Quantity – If enabled, we will exclude the inventory that is not available for shipping from your FBA quantity. This setting can help you prevent selling inventory that is not yet ready for fulfillment when you are using Amazon Multi-Channel Fulfillment (MCF).
  • Enable Tracking Number Per Shipping Box In FBA And WFS Shipments – If enabled, a field called Tracking Number becomes available on the Manage Shipping Boxes page of an FBA Inbound Shipment or WFS Shipment Plan. This will allow you to enter a unique tracking number for every shipping box in your shipment.
  • Print Company Logo On FBA Inbound Shipments PDF Invoice – If enabled, we will automatically print your Company Logo on PDF Invoices when shipping an FBA Inbound Shipment.
  • FBA Inbound And WFS Shipment Qty Must Be Multiple Of Case Qty – If enabled, you will only be able to add product quantity that is a multiple of its default Case Quantity to a new FBA or WFS Inbound Shipment. For example, if the default case quantity of a product is 60, you can add 1(60),  2(120), 3(180), etc.
  • FBA Shipment Package Label Page Type (LTL/FTL) – When you select a value in the dropdown of this setting, we will create FBA Inbound Shipment LTL/FTL labels in the specified format. Formats include Thermal, Letter, A4, and more.
  • FBA Shipment Package Label Page Type – When you select a value in the dropdown of this setting, we will create FBA Inbound Shipment package labels in the specified format. Formats include Thermal, Letter, A4, and more. 
  • Never Allow FBA Warehouse Inventory Below Zero – If enabled, we will not allow your FBA Warehouse product inventory to drop below zero, even if the FBA Inventory report states that a listing has negative inventory across fulfillment centers. This setting can help you prevent overselling with FBA.
  • FBA Shipment Package Label Page Type (Pallet) – When you select a value in the dropdown of this setting, we will create FBA Inbound Shipment pallet labels in the specified format. Formats include Thermal, Letter, A4, and more.
  • Print Amazon FBA Invoice Without Prices – If enabled and you print an Invoice for an FBA Inbound Shipment, we will not include any Product Prices. This setting is helpful when you need your warehouse team to use the invoice, but prices are not required for their workflow.
  • Only Allow Kits On FBA And WFS Shipment That Are Independent Kits – If enabled, you will only be able to select Independent Kits when adding products to an FBA Inbound Shipment or WFS Shipment Plant. If you try to add a kit with a different dependency, we will return an error message. 
  • Require Default Vendor And/Or Kit Parent When Adding Item To FBA And WFS Shipment – If enabled, you will need to select a value in the Default Vendor dropdown located on the Product Details Page to be able to add a product to an FBA Inbound Shipment. By default, we will check whether the product has any Shadows and will try to apply the shadow child vendor if such is specified. If both the parent and child do not have a vendor, we will then check for any existing Kits with components that have a vendor populated and try to apply it. If none of the abovementioned conditions are met, we will return an Invalid Vendor error message on Step 2 of the FBA Inbound Shipment Wizard.
  • Reduce InTransit Quantity As FBA And WFS Receive It – If enabled and Amazon or Walmart receive an Inbound Shipment, we will automatically reduce the inventory in your Interim Warehouse.
  • *Enable Validate Inventory For FBA And WFS Shipments –  If enabled, we will check whether you have sufficient inventory across all warehouses when you try to add a product to an FBA Inbound Shipment or WFS Shipment Plan. If we do not find any available quantity, we will return an error message. This setting can help you optimize your inventory tracking and the recommended status is Enabled. You can further adjust your workflow using the subsettings below.
    The Auto Assemble and Auto Disassemble settings are only applicable for warehouses that are not bin-enabled. To assemble kits for FBA Inbound Shipments or WFS Shipment Plans in bin-enabled warehouses, refer to FBA Inbound PickList Module in Skustack.
      • Auto Assemble Kit On Update Of Shipment – If enabled and you increase the Kit Product quantity in an existing FBA Inbound Shipment or WFS Shipment Plan, we will automatically assemble that quantity from the kit components. For example, if you have a shipment with one two-pack bundle and you decide to include another one when you increase the quantity from 1 to 2, we will automatically assemble an additional two-pack, reducing the component inventory by 2.
      • Auto Assemble Kit To Shadow Parent – By default, when you have a Kit that you create a Shadow Product of, we will add the kit assembly quantity to the shadow child. If this subsetting is enabled, we will assemble inventory to the shadow parent instead. 
      • Auto Assemble Kit When Adding To FBA And WFS Shipments – If enabled, we will automatically assemble the necessary Kit Product quantity from the components when you add a kit parent to an FBA Inbound Shipment or WFS Shipment Plan.
      • Auto Assemble Kit When Importing FBA And WFS Shipment – If enabled, we will automatically assemble the necessary Kit Product quantity from the components when you import an FBA Inbound Shipment or WFS Shipment Plant.
      • Auto Disassemble Kits When Receiving FBA And WFS Removals – If enabled, we will automatically disassemble the necessary Kit Product quantity and return it to the components when you receive an FBA Inbound Shipment or WFS Shipment Plan.
      • Auto Dis-Assemble Kit When Cancelling FBA And WFS Shipment – If enabled, we will automatically disassemble the related Kit Product quantity and return it to the components when you cancel an FBA Inbound Shipment or WFS Shipment Plan. 
      • Auto Dis-Assemble Kit When Removing From FBA And WFS Shipments – If enabled, we will automatically disassemble the necessary Kit Product quantity and return it to the components when you remove a kit parent from an FBA Inbound Shipment or WFS Shipment Plan.
      • Auto Dis-Assemble Only If It Was Assembled For Shipment – If enabled, we will only disassemble the Kit Product quantity and return it to the components if it was previously automatically assembled for an FBA Inbound Shipment or WFS Shipment Plan. This setting is an addition to Auto Assemble Kit When Importing FBA And WFS Shipment and Auto Assemble Kit When Adding To FBA And WFS Shipments.
      • Enable Validate Inventory For FBA And WFS Shipments – Ignore Replenishable Products  – If enabled and you mark a zero inventory product as Replenishable, we will disregard Enable Validate Inventory For FBA And WFS Shipments and still reserve quantity, leading to a negative.
      • FBA And WFS Shipments Ignore Negative Inventory When Assembling Kit – If this subsetting is enabled, we will disregard Enable Validate Inventory For FBA And WFS Shipments Enable Validate Inventory For FBA And WFS Shipments and still allow kit assembly for FBA or WFS Inbound Shipments even if the kit has negative inventory.
      • Stop Importing FBA Shipment If Failed To Auto Assemble Kit – If this subsetting is enabled, we will not import an FBA Inbound Shipment if you do not have sufficient inventory to assemble a kit for it. This setting will not apply If FBA And WFS Shipments Ignore Negative Inventory When Assembling Kit is enabled.
      • Validate FBA And WFS Shipment Inventory Per Warehouse Only – By default, we check whether you have inventory across all warehouses when Enable Validate Inventory For FBA And WFS Shipments is enabled. If this subsetting is enabled, we will only look for available inventory in the From Warehouse you have selected for the FBA or WFS Inbound Shipment.
  • *Sort Amazon FBA Invoice Using – When you select a value from the dropdown of this setting and print a PDF Invoice for an FBA Inbound Shipment, we will sort the products alphabetically based on your selection. The available options are Product ID and Product Name. If you leave the Default value, we will mirror the current shipment arrangement and print the invoice the same way.
  • *Enable FBA Restriction Based On Inventory Age – This setting will not allow you to add products to FBA Inbound Shipments based on the Amazon Inventory Health Report. If enabled, we will consider the values you have entered in the below subsettings. This option can help you prevent sending products to FBA that they will not later ship or you do not plan on shipping.
    • *Restrict If Age Is Greater Than – This setting compares with the Age column of the report. If the value is greater than the one entered in the subsetting, we will return an error message when you try to add a product to a shipment.
    • *Restrict If Qty Is Greater Than – This setting compares with the FBA Inventory column of the report. If the value is greater than the one entered in the subsetting, we will return an error message when you try to add a product to a shipment; 
  • Enable Consolidated FBA Inbound Workflow – This setting is a prerequisite for FBA Consolidation. Turning the setting on will cause Enable FBA Prepare Mixup By Seller And Amazon and Enable FBA Prepare Guidance to also enable automatically.
    • Enable FBA Prepare Mixup By Seller And Amazon – If enabled, we will allow the mixing of product Prepare Instructions by both the seller (you) and Amazon for FBA Inbound Shipments. The setting is a prerequisite for FBA Consolidation and turning on Enable Consolidated FBA Inbound Workflow will cause it to also enable.
    • Enable FBA Prepare Guidance – If enabled, you will be able to generate product Prepare Instructions or pull them from Amazon when creating an FBA Inbound Shipment. The setting is a prerequisite for FBA shipments and FBA Consolidation and turning on Enable Consolidated FBA Inbound Workflow will cause it to also enable.
  • Show Saved Shipments Only On The AddToFBAShipment Page – If enabled, we will only display FBA Inbound Shipments with a status Saved in the dropdown when you use the Add To FBA Inbound Shipment on the FBA Predictive Restocking page.
    • Show Only Those Saved in Last Days – If you enter a value in this field, we will only display FBA Shipments with a status Saved created in the last X days.
  • Auto Reserve When Adding Product To FBA And WFS Shipment – If enabled and you add a product to an FBA Inbound Shipment or WFS Shipment Plan, we will automatically generate an Inventory Reserve.
    • Include Non-Sellable Qty When Validating FBA And WFS Shipment Qty – If this subsetting is enabled, we will summarize the InventoryAvailableQty, which includes AggregateQty and AggregateNonSellableQty. If disabled, we will only include the AggregateQty.
    • Include Component Qty When Validating FBA And WFS Shipment Qty – If this subsetting is enabled and your product Available Quantity is greater than the Ship Qty, we will check if the item is an independent kit and whether each component is available. If unavailable, we will try to find a Replacement SKU and take its available quantity instead. Auto Assemble Kit When Adding To FBA Shipment should be disabled for this setting to take effect.

General

  • Apply Tax While Importing Vendor Central Check Availability Via Queued Job – If enabled, we will check for Tax Details and apply them when importing Vendor Central orders with a Queued Job. The default status of this setting is enabled.
  • *Enable Amazon SP API Product Attributes – If enabled, Sellercloud can update Amazon attributes using the Selling Partner Listings API.
  • Enable Amazon SP Listings API – If enabled, Sellercloud can update Amazon using the Selling Partner Listings API.
  • Enable Bullet Points Per Channel To Be Shadow Persistent – If enabled, we will copy over bullet points from Shadow Product
  • Enable Channel inventory by percentage – If enabled, a new Inventory Percent column becomes available in Settings > Companies > Select company > Channel Warehouse > Toolbox.
    • This useful tool can be used to prevent overselling and determine the amount of inventory in the warehouse sent to the channel, even if more is available.
  • Enable Channel Specific Product Images – By default, different channels may have unique image requirements such as size, background, and more.
    • If enabled, a dropdown will appear on the Image Manager page of a product which will allow you to browse through channel images. To locate the page, go to Catalog > Manage Catalog > Search Products > Open a Product > Toolbox > Image Manager. 
    • If disabled, the same images will apply to all channels.
  • Allow Disconnect Price from Channels – If enabled, a new action to Disconnect price becomes available on the Channel Properties page of a product.
  • Enable Email Templates Per Channel – If enabled, a new page called Template Assignment per Channel becomes available in the toolbox of a company where you will be able to assign unique Email Templates for each separate channel. To reach the page, go to Settings > Companies > Manage Companies > Open a Company > Toolbox > Email > Template Assignment per Channel.
  • Enable Per Channel Based PDF Invoices – If enabled, a link called Per Channel Preferences becomes available on the Invoice company page. This link will lead to a page where you can apply pre-configured PDF invoice formats for every channel. If you have multiple channel accounts across Sellercloud companies, you can also set a unique format for every account.
  • Enable Tax API Per Channel PerState – If enabled, you will be able to select unique states for each channel on the Taxes API page. To locate the page, go to Settings > Companies Manage Companies > Open Company > Toolbox > Taxes API. This setting is a prerequisite for the TaxJar Account Integration workflow.
  • Enable Walmart DSV API Token Based Auth – If enabled, Sellercloud will utilize the Token-based authentication that has been offered since the digital signature authentication was deprecated in March 2024.
  • Enable Custom Fulfillment For All Channels – If enabled, we will send custom pre-configured tracking information to all channels instead of the standard tracking number from Shipbridge. Contact Sellercloud Support to request custom fulfillment.

Magento – General

  • Allow Shadow Products Posting Over Magento – If enabled, you will be able to list Shadow Products on Magento.
  • Allow To Cancel Unpaid Magento Orders – If enabled, an action called Cancel Order becomes available in the Actions Menu of unpaid Magento orders.
  • Allow To Send Empty Attributes To Magento – If enabled, you will not be required to fill in Attributes for Magento products to list them; otherwise, we will return an empty attribute error message.
  • Allow To Send Zero Price To Magento – By default, if a channel price is not available, we will take the Site Price from the Product Details Page and send it instead to prevent $0 feeds. If this setting is enabled and you have not set a Magento price, we will not consider the site price and still send $0 since the channel supports free item sales.
  • Allow Zero Price Items For Magento Order – If enabled, we will allow Magento orders with products that have a price of $0. You will also be able to ship these orders as the channel supports free item sales.
  • Allow Zero Price Kit Child For Magento Order – If enabled, we will allow Magento orders with $0 price Kit components so that you can sell free kits.
  • Charge Magento Order Payment When Shipped – If enabled, we will try to capture Magento order payments from Sellercloud upon shipping orders. If we capture a payment, we will change the order status from Payment Authorized to Charged. This setting applies to payment processors such as Paypal and Authorize.net. If the payment method is a credit card, you need to enable a subsetting called Charge Magento Order Payment When Shipped using Magento Plugin so that Magento can capture the payment instead.
  • *Create Magento Kit Product As Simple Product – If enabled, we will send Kits to Magento as single products when you use the Post to Magento or Launch on Channel actions to list a product.
  • *Display Variation Items Individually On Magento – If enabled, we will push Variation Products to Magento as unique single listings instead of one product with different variations.
  • Do Not Create Magento Orders With Review Status – If enabled and the order on Magento includes statuses Review, Review_Count, Payment_Review, Hold, or Holded, we will not create the order into Sellercloud.
  • Do Not Create Magento Unpaid Orders – If enabled, we will not import Unpaid Orders from Magento into Sellercloud.
  • *Do Not Send BackOrder Tags To Magento – If enabled, we will not send Backorder information to Magento when you use the Update Inventory on Magento or Update Inventory on Channel actions.
  • Do Not Send Inactive Products Inventory To Magento – If enabled, we will send an inventory of zero for a Magento product if you mark it as Inactive.
  • *Do Not Update Images On Magento – If enabled, we will not send Product Images to Magento when you use Post on Magento for a single product or Launch on Channel for products in bulk.
  • Enable Magento Merchant SKU – If enabled, a field called Merchant SKU becomes available on the Magento Properties page of a product. When we communicate with Magento about inventory or orders, we will first examine the value in this field to try to match a listing to your item in Sellercloud. We will only check the Sellercloud ProductID after this field is empty or incorrect.
  • Enable Magento Specific Product Description
    • If enabled, you will be able to enter a unique Short Description on the Magento Properties page of a product;
    • If disabled, we will copy the short description from the Short Description field on the Product Details Page automatically.
  • Enable Update Order Notes Back To Magento – If enabled, we will automatically send order notes to Magento. This setting only applies to the Magento account integration through DDI.
  • Enable Upload Order Items When Sending Tracking To Magento – This setting is useful if your workflow includes splitting orders or if you do not always ship out all order items simultaneously.
    • If enabled, we will send an individual Tracking Number to Magento for each order item to inform the channel what to mark as Shipped;
    • If disabled, we will not upload any order items when we send tracking information which will trigger Magento to mark the whole order as shipped.
  • *Force Post Product To Magento Using Queued Job – If enabled and you use the Post Product to Magento action on the Magento Properties page of a product, we will schedule a Queued Job, otherwise, we will directly send the product to Magento.
  • *Ignore Order Items With Parent Item Id In Magento – If enabled, we will only create the Kit parent product for Magento orders when you receive a kit order, disregarding the components. We will, however, summarize the price of each component and add it to the kit parent and respectively, to the order price.
  • *Only Create Magento Orders If Older Than X Hours – If you enter a value in the dropdown of this setting and a customer places an order on Magento, we will not import it until it gets older than the specified value.
  • Send ListPrice To Magento – If enabled, we will send the Manufacturer’s Suggested Retail Price (MSRP) as the listing price for Magento products when you use the Update Price on Magento or Update Price on Channel actions. The MSRP field for Magento in Sellercloud is called ListPrice.
  • Send Magento Shipping Notification Only If All Child Orders Are Shipped – If enabled and you Split an order, we will not send tracking information to Magento for either order unless both the parent and child orders are shipped. This setting requires Enable Upload Order Items When Sending Tracking To Magento to also be enabled.
  • *Use EBay Prices And Shipping For Magento – If enabled, and you update the values in the Retail Price and Shipping Weight fields on the eBay Properties page of a product, we will automatically apply the same values to the Price and Shipping Weight fields on the Magento Properties page.

NewEgg – General

  • *Consider Price Change For Inventory Feed Of NewEgg.Com And NewEgg Biz – If enabled and you update the price of a NewEgg.Com or NewEgg Biz product, we will include the product in the next Inventory Upload for these channels.
  • *Enable NewEgg.Com Custom Template Feeds – By default, you can create custom New Product and Inventory Upload templates and send them as feeds to NewEgg.Com. If this setting is enabled, we will send the custom template to the channel when you use the Post to NewEgg.Com/Launch on Channel actions to post products or Update Inventory on NewEgg/Update Inventory on Channel to send product inventory. Contact Sellercloud Support to implement your pre-existing templates on your server.
  • *Enable NewEgg.Com Subsidy – NewEgg.Com Subsidy is a program where NewEgg.Com will credit a merchant for selling specific items to encourage those items to sell at a lower price. If this setting is enabled, a new checkbox called Enable Subsidy becomes available on the NewEgg.Com Properties page of a product which will allow you to utilize the program.
  • *Auto apply NewEgg.com Commission Rate on Orders as % – If you enter a percentage value in this setting, we will apply it as a Commission to NewEgg.Com orders. The calculation is (AdjustedSitePrice * Qty)(ComissionPercentage/100).
  • *Put NewEgg.com Orders on Hold if not shipped within days – When you enter a number in this setting, we will automatically change the status of NewEgg.com orders from Processing to OnHold if you do not ship them within the specified value in days.

NewEgg – Inventory

  • *Enable NewEgg.Com Merchant SKU – If enabled, a field called Merchant SKU will appear on the NewEgg.Com Properties page of a product. When we communicate with NewEgg.Com about inventory or orders, we will first examine the value in this field to try to match a listing to your item in Sellercloud. We will only check the Sellercloud product ID after this field is empty or incorrect.
  • *NewEgg.Com Consider Default Qty For Replenishable Products – If enabled, we will send the value in the Default Qty field on the NewEgg.Com Properties page of a product as available inventory to the channel if you mark the item as Replenishable.
  • *NewEgg.Com Force Send MAP Price – By default, NewEgg.com requires sellers to comply with the Minimum Advertised Price (MAP) from manufacturers. If this setting is enabled, we will send the value in the MAP Price field on the NewEgg.Com Properties page of a product when you use the Export for Newegg using API or Launch on Channel actions.
  • *Post Minimum Product Info On NewEgg.Com – If enabled, you will be able to list an item to NewEgg.Com with very few required fields outlined on the NewEgg.Com Properties page of a product. Some of the fields that will not be needed are images, dimensions, description, UPC/Manufacturer, and more.
  • *Trim NewEgg.Com Product Title If Exceeds In Length – If enabled, we will delete every symbol that exceeds the NewEgg.Com Product Title character limit.

Sears – General

  • *Disable MAP Submission For Sears – If enabled, we will not send the Minimum Advertised Price (MAP) field located on the Sears Properties page of a product when you use the Post to Sears or Launch on Channel actions. If this setting is enabled, Send Sears MAP Price Indicator As Strict will not work.
  • *Send Sears MAP Price Indicator As Strict – By default, the Sears Minimum Advertised Price (MAP) Indicator allows you to select from two different pricing options – Strict and Non-Strict. If this setting is enabled and you use the Post on Sears or Launch on Channel actions, we will send the strict policy. Additionally, enabling the Enforce MAP Price checkbox on the Sears Properties page of a product controls which listings to send the policy for. If Disable MAP Submission For Sears is enabled, this setting will not work.
  • *Use Product Bullets As Product Long Description For Sears – If enabled, we will use the Sears Product Bullets and send them as a Long Description. If you do not have any bullets populated, we will use the Sears Description field instead.

Shopify – General

  • Allow Posting Variation Child As Independent Listing On Shopify – By default, if you use the Post to Shopify or Launch on Channel actions for a Varitaion child, we will return an error message to post the parent instead. If this setting is enabled, you will still be able to list a variation child as a single item if you have not posted the parent in the past.
  • Exclude Unmapped Locations From Inventory Updates For Shopify – By default, when we send inventory to Shopify, we will also send all the Shopify Locations that we have previously downloaded, even if they are not mapped in Sellercloud. If this setting is enabled, we will only send inventory for locations that are mapped.
  • Send Brand As Vendor To Shopify – If enabled, we will send the Brand field located on the Product Details Page as a Vendor to Shopify.
  • Send EAN Or GTIN To Shopify If UPC Is Empty – If enabled and the UPC field located on the Product Details Page is empty, we will send the EAN or GTIN fields instead.
  • Shopify Allow To Revise Tracking Numbers – If enabled, the tracking numbers for your Shopify orders can be revised.
  • Use Dimension Based Shopify Matrix Images – If enabled, we will export Variation child image dimensions to Shopify instead of the variation parent ones.
  • Shopify Revise Matrix Parent Images When Revising Regular Images – If enabled and you use the Update Images on Shopify or Update Images on Channel actions, we will also revise the Variation Parent images apart from normal Product Images.

Walmart – General

  • *Auto Accept Or Reject Walmart Orders Based On Inventory – If enabled, we will reject and cancel Walmart Dropship Vendor (DSV) orders if a product has zero available inventory.

Wayfair – Inventory

  • Enable Wayfair Shipping Method Mapping Per Carrier – If enabled, an additional column called Wayfair Carrier becomes available on the Shipping Method Mapping page for Wayfair. This will allow you to map the channel codes to a specific carrier in addition to the local shipping services in Sellercloud. To reach the page, navigate to Settings > Companies > Manage Companies > Open Company > Toolbox > Wayfair Shipping Method Mapping.

Yahoo – General

  • Always Bring Yahoo Orders As Paid – If enabled, we will always assign a status Charged to Yahoo orders that import into Sellercloud regardless of the actual channel payment status.

See all Sellercloud help resources related to this article below:

 

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