Overview
This article shows common Shipbridge errors and solutions.
Errors and Solutions in Shipbridge
ERROR | SOLUTION | CARRIER/SERVICE |
Form Not Found |
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Fedex Ship Manager |
Could not load order chunks: Object reference not set to an instant of an object | This generic error is likely related to one of the following problems:
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Access to the path ********* denied |
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Could not load order chunks: You do not have access to… |
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Amazon cannot fulfill this order via (shipping service selected) |
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Amazon services |
Can’t re-print labels |
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Shipper number not defined |
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Invalid Ancillary Endorsement Type for PRESORTED_STANDARD Smart Post Shipment | Ancillary endorsement type must be ADDRESS_CORRECTION or RETURN_SERVICE for PRESORTED_STANDARD SmartPost shipment with USPS_DELIVERY_CONFIRMATION. | Fedex |
The Shipper’s shipper number cannot be used for the shipment | This error would occur when trying to use a third-party account but the setup for the account itself has not been completed in the carrier portal. See more about how to add and verify a third-party account here – UPS.com-Verification Doc-PIN | UPS |