Fixed Price Listings on eBay

Understanding Fixed Price listings

eBay offers sellers the ability to post Fixed Price listings to their eBay stores. This lets buyers purchase individual or multiple items immediately at the set price. Unlike an auction, buyers cannot place bids on Fixed Price listings.

In Sellercloud, Fixed Price listings can be posted individually or in bulk. Check out our article about Managing Channel Listings to learn more about posting your listings to eBay individually and in bulk.

Before posting your listings to eBay, make sure your product is ready for eBay.

When posting your listings, you must:

  • Alpha interface
    • To post individually, go to the product’s eBay Properties page > Select Action > List on eBay > Go
    • To post in bulk, go to Manage Inventory > Select products > Select Action > Launch on Channel > Go > Select Channel > Continue
  • Delta interface
    • To post individually, go to the product’s eBay Properties page > Click Actions > List on eBay 
    • To post in bulk, go to Manage Catalog > Select products > Use the action Launch on Channel > Select Channel > Launch
You can also import your Fixed Price listings from eBay into Sellercloud. When importing variations, each variation must have a custom label to import properly.

Listing out of stock

By default, listings that do not have quantity will be removed from eBay. However, eBay introduced an Out of Stock feature. When the item is out of stock, the listing will be hidden from search results until it gets back in stock.

Activate eBay Out of Stock
The Out of Stock is a global setting in the Site Preferences on your My eBay portal. When that option is enabled, all of your listings will display as Out of Stock when quantity is zero. Log into your eBay account > My eBay > Summary > Account > Site Preferences > Enable Yes for Use the out-of-stock-option.

Posting variations to eBay

Sellercloud lets you easily manage and post variations to eBay. After a matrix is posted on eBay, you cannot add new variations unless you end the listing and relist the matrix again. When listing the Matrix parent, all variations connect to it will also post to eBay.

Click here to learn how to post variation listings to eBay.

Alpha interface

  1. Open a matrix parent > Toolbox > eBay Properties.
  2. Complete the values of the parent as the listed product > Click Manage Matrix. BIN and Fixed Price Qty will default to the values on the childrens’ eBay Properties’.
    • Thumbnail images on eBay will be created from the matrix parent images (Description and Supplemental), as well as from the variation image selected on the Matrix Image Manager page. Learn more about matrix images
    • By default, the first dimension of the matrix will determine which image is sent to eBay. However, you can overwrite this on the Matrix eBay Manager page by selecting a dimension from the action menu, or adding an image manually to the matrix child
  3. When done, Select Action > List on eBay.

Delta interface

  1. Open a matrix parent > Toolbox > eBay Properties.
  2. Go to the Listing Details panel > Click Manage Matrix.
  3. You will be directed to a new page > Edit the fields > Save Variations. BIN and Fixed Price Qty will default to the values on the childrens’ eBay Properties’.
    • Thumbnail images on eBay will be created from the matrix parent images (Description and Supplemental), as well as from the variation image selected on the Matrix Image Manager page. Learn more about matrix images
    • By default, the first dimension of the matrix will determine which image is sent to eBay. However, you can overwrite this on the Matrix eBay Manager page by selecting a dimension from the action menu, or adding an image manually to the matrix child
  4. When done, Actions > List on eBay.
If you want to revise the matrix’s listing quantity and price, use the action Revise All Listings.

Updating listings

Listings can be updated manually or in bulk in Sellercloud. When editing or revising listings in bulk, you can filter products by eBay using the eBay mode filter. Simply go to the Manage Inventory page and use the Advanced Search > Mode > eBay.

To remove a listing from eBay, use the action End Listing.

Sellercloud offers an ability to audit your eBay listings for any duplicates, to steer you clear of any eBay violations:

  • Alpha interface – Open a Company > Toolbox > eBay Settings > Duplicate eBay Listings

Manual updates

In order to update eBay listings, you must revise the product’s attributes. Click here to view a list of these revisable attributes and where you can initiate the update.
ATTRIBUTE ACTION MENU MANAGE INVENTORY PAGE— EBAY MODE
 Revise all product attribute fields  Revise all Listings  Revise on eBay
 Quantity  Revise Qty
 eBay Mode— Revise Qty on eBay
 Default Mode— Update Inventory on Channel
 Price  Revise Price
 eBay Mode— Revise Price on eBay
 Default Mode— Update Price On Channel
 All eBay Titles  Revise Title  Revise Title on eBay
 Description Template  Revise Description  Revise Description on eBay
 Shipping Template  Revise Shipping  Revise Shipping on eBay
 Max Dispatch Time  Revise Shipping  Revise Shipping on eBay
 Item Specifics  Revise Item  Specifics  Revise Item Specifics on eBay
 eBay Price Promotions  Revise Promotions
 Images  Revise Images  Revise Images eBay
Click here to learn how to manually update individual products.

From the product’s details page

  1. Open a product > Toolbox > eBay Properties.
  2. Select Action > Revise All Listings > Go.

From the Manage Inventory page

  1. Go to Manage Inventory > Open the Advanced Search > Mode > Select eBay Search.
    • You can narrow the search to filter specific products. For example, filtering for products that are Posted and Active on eBay.
  2. Select a product > Select Action > Edit eBay Details Go.
  3. Edit your desired fields > Save.

Bulk updates

There are three ways to bulk eBay attributes on multiple products:
  • Edit eBay Details
  • Bulk Edit
  • Bulk Update Products – To learn more about Bulk Update Products, read here.
The first two options can be accessed from the action menu of the Manage Inventory page when set in eBay Mode.
Click here to learn how to bulk eBay attributes.
  1. Go to Manage Inventory > Open the Advanced Search > Mode > Select eBay Search.
  2. Select your products > Select Action > Bulk Edit > Go.
  3. Below the grid are eBay properties fields that can be bulk edited. They are:
    • eBay Enabled
    • Start Price
    • Buy It Now Price
    • Reserve Price
    • Fixed Price Qty
    • Safety Qty
    • Enable Get it Fast
    • Enable Best Offer
    • Generate Fixed Price item
    • Maintain Fixed Price Qty
    • Enable Global Shipping Program
    • Enable Out of Stock Listings
    • Enable Extended Holiday Return
    • eBay Category 1
    • Max Dispatch Time
    • eBay Category 2
    • Store Category 1
    • Store Category 2
    • Condition
    • Description Template
    • Shipping Template
  4. When finished, click Update.
    • Before updating, make sure to select the fields you will be editing and remaining blank fields are unchecked. If a blank field is checked, those attributes will be erased on the products during the update.
You can also revise your eBay listings. On the Manage Inventory page, select the updated products > Click Select Action > Revise on eBay GO.
When revising all eBay products, the Max Records field must be set to include the quantity of SKUs. In the image above the Max Record (located right above the Mode field) is set to 100, but in can be set to 100,000. Revising 10 or more products will schedule a queued job and process in the background so you can continue working without interference.

Understanding eBay listing defaults

If you have opted into eBay Business Policies, you should manage your payment and return policy by downloading and assigning policies to products. This will be mandatory for sellers who have opted into the Business Policies feature.

eBay requires certain payment options and the return policy to be included on individual listings. On this page, you can set the default accepted payment methods, return policies, and other listing policy defaults. When a product is posted to eBay from Sellercloud, the information on this page will be applied to the listing. The defaults can be overridden on eBay Properties for a specific product. To access:

  • Click eBay Settings > eBay Listing Defaults.

The PayPal email address and return policy are required fields for listing on eBay. Please note the email address entered here must match the email address entered on the PayPal setting page. If a different email is entered and products are posted, payment will not be applied to the orders for those products. Listing defaults include:

Click here to reveal eBay Listing Defaults.
  • PayPal Email Address
  • Payment Defaults
    • Credit Card via PayPal
    • Immediate Payment Required
    • Money Order/Cashier’s Check
    • Personal Check
    • Other / See Item Description
    • Merchant Credit Card: Visa/Master
    • Merchant Credit Card: Discover
    • Merchant Credit Card: American Express
  • Return Policy
    • Returns Accepted
    • Return within
    • Refund Type
    • Return shipping Cost Paid by
    • Return policy details: Test field
    • Re-Stocking Fee

Using eBay item conditions

eBay uses condition IDs to identify the conditions of products across categories and subcategories. Note that the display names of supported conditions will vary in different categories. You can view eBay’s item conditions here. The following are commonly used condition IDs:

  • 1000— New
  • 1500— New other
  • 2000— Manufacturer-refurbished
  • 2500— Seller-refurbished
  • 3000— Used
  • 7000— For parts or not working

The column header for bulk-update is EBayItemCondition.


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