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FullBeauty Orders Overview

Overview

Sellercloud’s FullBeauty Account Integration, formerly One Stop Plus, lets you manage your FullBeauty orders directly from your Sellercloud account. It allows you to download orders, update their fulfillment status, customize shipping methods, and more. 

OneStopPlus was one of the brands under the FullBeauty umbrella, focusing on plus-size fashion for women. However, FullBeauty has since rebranded and consolidated its various websites and brands into the fullbeauty.com website.

Automate Order Download and Tracking Upload

You can automate the process of FullBeauty order download and tracking upload by following the below steps:  

  1. Navigate to Settings > Companies > Manage Companies and select a company.
  2. From the Toolbox, choose OneStopPlus > General Settings. 
  3. Click Edit.
  4. In the Options panel, select the Enable Order Download (850) and Enable Order Fulfillment Upload (856) checkboxes.
  5. Click Save.

Orders will be imported into Sellercloud approximately every 30 minutes. The Tracking and Ship Date will automatically be sent to update the order status on the channel in the next feed.

Additional Settings

  • Enable Invoice Upload (810) – Enables automatic invoice upload for each shipped order from your Sellercloud account to FullBeauty.
  • Enable Order Functional Acknowledgement (997) – Informs FullBeauty that the order file has been received.
  • Enable Order Acknowledgement (855) – Informs FullBeauty that the order file has been accepted and is being processed.
  • Enable Inventory Upload (846) – Updates the inventory of FullBeauty-enabled listings automatically.

Shipping Method Mapping

Sellercloud’s Shipping Method Mapping tool lets you customize and map shipping methods for each channel you integrate. When configured, the shipping method selected by a customer will be imported along with the order.

To adjust a shipping method for FullBeauty orders:

  1. Navigate to Settings > Companies > Manage Companies and select a company.
  2. From the Toolbox, choose OneStopPlus > Shipping Method Mapping. 
  3. Click Edit.
  4. Select the requested shipping method for every OneStopPlus method line.
  5. Indicate if the selected method is intended for Rush Orders. 
  6. Based on the order shipping service, select a SCAC Code to Send in the tracking file. This is a Standard Carrier Alpha Code used to identify the specific transportation services.
  7. Click Save.

Manage FullBeauty Orders

You can only cancel a FullBeauty order before it is marked Ship Confirmed. If it is already Ship Confirmed, you must issue a refund. If the item is being returned to your warehouse, use the RMA process instead.

Cancellations and refunds of FullBeauty orders must be managed on the FullBeauty seller portal. The below actions only cancel/refund the orders internally in Sellercloud.

Cancel FullBeauty Orders

If you have already processed the cancellation on FullBeauty and want to reflect that in Sellercloud:

  1. Navigate to Orders > Manage Orders and open the desired order.
  2. From the Action menu, select Set Cancelled Internally.
  3. Insert a cancellation Comment in the following popup and click Save.

Refund FullBeauty Orders

To refund a FullBeauty order internally:

  1. Navigate to Orders > Manage Orders and open the required FullBeauty order.
  2. From the Action menu, select Issue Refund.
  3. Populate the fields:
    1. Amount to Refund – Total amount to be reimbursed in USD.
    2. Refund Date – Transaction date.
    3. Refund Method – Means of the refund.
    4. Notes – Additional information to be recorded for the refund.

Refunding an order will also set its status to Cancelled in Sellercloud by default.

If you are issuing a refund while still planning to ship the items, select the Add Refund Amount As Discount To Order checkbox to apply the refund amount as a discount to the order instead. This action will initiate an internal cash refund that will not be sent to the channel and will offset the outstanding dues by the specified amount, allowing the order status to remain In Process.

Configure PDF Invoices

PDF Invoices usually consist of information about your orders and the products they include. You can print Invoices with any specific requirements if needed. You can also select between, Standard Invoice, Channel Specific, Word to PDF, or a plugin.

To configure PDF Invoices with specific requirements for FullBeauty:

  1. Navigate to Settings > Companies > Manage Companies and select a company.
  2. From the Toolbox, choose Invoice settings.
  3. Click Per Channel Preferences.
  4. Locate OneStopPlus in the list and configure the desired invoice settings.
  5. Once done, Save your changes.

 

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